Bite Size - Start Making Sense of Performance and Value for Money
A course in two halves - a winner for everyone. The first session uses practical exercises to improveand help you make sense of performance information. The second session looks at what value for money really means and considers how tenants can assess it. Bite size allows you to book one or both sessions to suit your time and interests.
23/08/2012
Time:
SMS - 9.30 / VFM - 1.15 (Start Times)
-
SMS - 12.15 / VFM - 4.00 (Finish Times)
Location:
Peterborough
Prices
Tenants
£99 + VAT - TPAS Member - to attend both morning and afternoon session
£139 + VAT - Non Member - to attend both morning and afternoon session
£55 + VAT - TPAS Member - to attend either just the morning or just the afternoon session
£75 + VAT - Non Member - to attend either just the morning or just the afternoon session
Officer
£199 + VAT - TPAS Member - to attend both morning and afternoon session
£265 + VAT - Non Member - to attend both morning and afternoon session
£110 + VAT - TPAS Member - to attend either just the morning or just the afternoon session
£145 + VAT - Non Member - to attend either just the morning or just the afternoon session
Further Details
In the morning you will:
- Find out how to make sense of performance information
- Have a go at practical exercises to improve your interpreting and questioning skills
- Look at the pros and cons of different performance measures and types of information
- See how you can use benchmarking to improve performance
In the afternoon you will
- Discover what value for money means in practice with hands on group exercises
- Discuss 'value for money' from the perspective of housing providers and tenants
- Look at the difference between costs cutting and value for money
- Consider new Regulatory expectations
This course is aimed at:
Residents involved in influencing, monitoring or scrutinising activities with their landlord. Housing staff who work with residents and want an introduction to these topics.
Level
All
What people have said
Doing the examples made me think - Start Making Sense course
A complex topic broken down simply - I'm taking away clear actions - Value for Money course