Ebooks

The Tpas Independent Advice Service Charter

Our key principles for offering an independent advice service

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5 ways to ensure effective engagement

Our 5 top tips to ensure your engagement activity is as effective as possible.

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National Engagement Survey Summary 2017

The results of our national engagement survey 2017

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The Tpas National Tenant Engagement Standards

Tpas are proud to present to the sector a single document which sets out clear principles for delivering effective engagement

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9 Steps To Writing A Good Annual Report

Take a look at our top tips for writing a report that shows your performance clearly and is fit for purpose.

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9 Steps To Getting Your Voice Heard

From time to time there are things that happen around you that provoke a strong response and reaction. Our guide is all about helping you engage and influence constructively.

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Tpas Leasehold Engagement Guide 2015

Download our practical guide to improve the leaseholders’ role in the development and delivery of services.

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