Engaging Communities Conference 2018

About the event

Our newly renamed Engaging Communities Conference 17 was a fantastic success . We took the format of the old TP Workers conference and refocused the themes  on both engagement and community work and packed even more into the two days to great effect.

We asked delegates to tell us what  they would recommend about the conference. so take it from them...

What our delegates say

‘You will hear amazing, inspirational stories, ideas and case studies that you can take away with you’

‘interesting discussion,  relevant topics, opportunity to network’

‘a  fantastic whistlestop tour of everything currently on the agenda and in housing and engagement’

What to expect

Last year we brought you a diverse range of larger format interactive sessions, workshops and optional case studies looking at everything from digital and insight innovations to practical community development case studies  and approaches to reviewing your engagement mechanisms.

We will be listening to housing professionals to repeat this winning formula this year to ensure we tackle what’s working, what’s new and what’s next for engagement and communities in 2018 and beyond.


Keynote speaker

Angela Lockwood, Chief Executive of North Star HA

Operating across the Tees Valley, North Yorkshire and County Durham and committed effective to tenant engagement , Angela is also Vice Chair of PlaceShapers an organisation who’s ethos is all about people and places.

Latest workshop announcements

Listening to the customer voice -  digital and other new methods
Thirteen have been pioneering the use of new technology with their staff and involved tenants to improve their approach to scrutiny. They are also committed to ensuring the customer voice is heard and acted upon and are successfully using customer journey mapping approaches. Find out what they have done and the difference it has made.

Sovereign ‘The Deal’ – a new approach to Community Engagement
“At Sovereign we’re offering our residents a new approach to Community Engagement- through collaborative working with our residents, private residents and external agencies we aim to create a place to focus on community action and an avenue for local feedback.  This approach we have called  the ‘Deal’ – an exciting new way of working together to create change!

Phoenix Community Housing will be sharing their experiences of building sustainable engagement and involvement pathways, attracting volunteers, training and supporting them to engage in community projects, scrutiny and governance.

More workshop ideas being explored include:

Other ideas for workshops being explored are

• When community research meets business data 

• Lessons Learned- Are we really listening to tenants?

• The Challenge of Change – Engagement in today’s housing world

Who will benefit from attending?

Without doubt, if you work in an engagement, governance, management or front line housing or community development role this is THE conference to attend.

But actually this event is designed for ALL housing professionals across all levels and from all disciplines, be that income management, tenancy sustainment, repairs, customer services or communications . If you to talk to customers and want to know how to use their insight and engagement to improve services as part of your role then this conference will help you do just that.


When is it?

The Engaging Communities Conference 2018 is a two day conference being held on Monday 5th and Tuesday 6th March 2018 at the Nottingham Belfry. The 2 day tickets are inclusive of an overnight stay on Monday 6th March. Day 2 tickets are available Tuesday 6th March only.

How much does it cost?

The following Earlybird rates are available until 5th January 2018

Earlybird Tpas Member 2 Day rate - £390 + VAT
Earlybird Tpas Member Day 2 (6 March only) Rate only - £215 + VAT
Earlybird Non Member 2 Day rate - £520 + VAT
Earlybird Non Member Day 2 (6 March only) Rate only - £290 + VAT

Standard rates after 5th January 2018:
Tpas Member 2 Day rate - £420 + VAT
Tpas Member Day 2 (6 March only) Rate only - £265 + VAT
Non Member 2 Day rate - £575 + VAT
Non Member Day 2 (6 March only) Rate only - £355 + VAT


Once you have booked your place using EventBrite, the Tpas Finance Team will use the invoicing details given in the booking to arrange for payment. 

Book now

Booking Terms and Conditions

Frequently Asked Questions


Mon 5th Mar 2018, 2:00pm - Tue 6th Mar 2018, 3:30pm

Venue Details

The Nottingham Belfry

Nottingham Business Park, Mellors Way, Nottingham, Nottinghamshire, NG8 6PY


Membership Staff Tenant
Members £215.00 N/A
Non-Members £215.00 N/A

Event Contact

Name: Tpas Training and Events Team

Email: info@tpas.org.uk

Phone: 0161 868 3500

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