Training & Events

All our courses and events are dynamic, practical and designed to inform tenants and staff about solutions that help to drive improvements for tenants and communities.

We know learning can take place in lots of different ways. We offer national events, national training courses, online learning, accredited training courses and can cater for your needs with our in-house training capability.

Click on the dots in our events and training calendar and use the filters to discover the range of topics we have on offer to support you.

If you don’t see anything that suits you please get in touch.


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Community Engagement (70)
Customer Insight (71)
Digital Engagement (5)
Measuring Value (68)
National Housing Policies (5)
Regional Forums (3)
Regulation & Standards (8)
Scrutiny & Co-regulation (65)
Strategies, Plans & Reports (60)
Tenant Engagement (58)
Tenant Panels / Associations (2)
Volunteering (4)


Training and events:

Title Start Type Town
North West Members Forum, Stockport. 07/09/17 11:00 Event Stockport
North East Members Forum, Rotherham. 12/09/17 11:00 Event Rotherham
Understanding Tenant Scrutiny 12/09/17 13:00 eLearning n/a
Understanding Housing Management Performance Information 12/09/17 13:00 eLearning n/a
Digital Engagement - How Social Media Can Help You 14/09/17 10:00 Training Course Old Trafford
Impact Reporting - Showing the Value of Your Engagement Projects 19/09/17 10:00 Training Course London
Effective Challenging & Questioning Skills 20/09/17 10:00 Training Course London
Impact Reporting - Showing the Value of Your Engagement Projects 21/09/17 10:00 Training Course Old Trafford
The Guide to Effective Tenant & Community Engagement 27/09/17 10:00 Training Course Taunton
London & South East Members Forum 27/09/17 11:00 Event TBC
Scrutiny - Staying Effective in a Changing World 28/09/17 10:00 Training Course Nottingham
Eastern Members Forum, Southend on Sea. 02/10/17 11:00 Event Southend on Sea
Getting Involved Online - Social Media 03/10/17 13:00 eLearning n/a
Effective Meetings 03/10/17 13:00 eLearning n/a
Collaborate, Merge or Share? 10/10/17 09:15 Event London
Midlands Members Forum, Leicester 11/10/17 11:00 Event Leicester
South West Members Forum, Plymouth. 16/10/17 10:30 Event Plymouth
Housing Policy & Legislation - Today's Hot Topics 17/10/17 10:00 Training Course London
Scrutiny - Staying Effective in a Changing World 27/10/17 10:00 Training Course London
Digital Engagement - How Social Media Can Help You 31/10/17 10:00 Training Course Leeds