Tpas Training Programme

Tpas courses and events run at venues across the country provide excellent opportunities for tenants, residents, staff and board members to learn, share and network.

Our comprehensive courses help you to deliver excellent engagement, great services, accountable governance and sustainable communities. Tpas training always received excellent feedback and we have worked with a huge range of organisations

Find out about training courses for tenants and staff available on our current National Programme hereor view the list of courses in date order below, click on a course title to find out more. 

See all Tpas training and events happening month by month using the handy Training and Events Calendar.  

Book onto any of the courses by download a booking form here.

If you have any queries, want to run one of these courses in house or are interested in a course that you don't see listed here contact the Tpas Training Team on 0161 868 3520 or training@tpas.org.uk.


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Community Engagement (50)
Customer Insight (42)
Digital Engagement (4)
Measuring Value (36)
Member Forums (1)
National Housing Policies (5)
Regulation & Standards (7)
Scrutiny & Co-regulation (37)
Strategies, Plans & Reports (29)
Tenant Engagement (32)
Tenant Panels / Associations (6)
Volunteering (5)

Courses list:

Scrutiny - Staying Effective in a Changing World Fri 27th Oct 2017, 10:00am - 4:00pm London
Digital Engagement - How Social Media Can Help You Tue 31st Oct 2017, 10:00am - 4:00pm Leeds
Housing Policy & Legislation - Today's Hot Topics Tue 31st Oct 2017, 10:00am - 4:00pm Old Trafford
Housing Policy & Legislation - Today's Hot Topics Thu 9th Nov 2017, 10:00am - 4:00pm Peterborough
Impact Reporting - Showing the Value of Your Engagement Projects Tue 21st Nov 2017, 10:00am - 4:00pm Nottingham
Housing Policy & Legislation - Today's Hot Topics Tue 28th Nov 2017, 10:00am - 4:00pm Taunton
Digital Engagement - How Social Media Can Help You Tue 5th Dec 2017, 10:00am - 4:00pm Exeter
Working with Communities Tue 12th Dec 2017, 10:00am - 4:00pm Manchester
Housing Policy Legislation - Today's Hot Topics Wed 10th Jan 2018, 10:00am - 4:00pm Old Trafford
Housing Policy & Legislation - Today's Hot Topics Thu 11th Jan 2018, 10:00am - 4:00pm London

What people say

'Using the tree diagram to measure outcomes helps with clarity on projects' Impact Reporting - Show the Value of Your Engagement Projects, Manchester 

'All day has opened me up to challenge more and has given me confidence' Effective Challenging & Questioning Skills, Taunton

'Excellent overview. Most useful was Customer Journey Mapping as gives us a means to represent outcomes visually that's not a pie chart' Techniques to Gain Insight & Information, London 

'Making the case for involvement to staff to help make my colleagues willing to work on involvement with me' ' Hearing other peoples ideas/experience/guidance on how to improve my involvement methods' The Guide to Effective Tenant & Community Engagement, London