Tpas Training Programme

Tpas courses and events run at venues across the country provide excellent opportunities for tenants, residents, staff and board members to learn, share and network.

Our comprehensive courses help you to deliver excellent engagement, great services, accountable governance and sustainable communities. Tpas training always received excellent feedback and we have worked with a huge range of organisations

Find out about training courses for tenants and staff available on our current National Programme hereor view the list of courses in date order below, click on a course title to find out more. 

See all Tpas training and events happening month by month using the handy Training and Events Calendar.  

Book onto any of the courses by download a booking form here.

If you have any queries, want to run one of these courses in house or are interested in a course that you don't see listed here contact the Tpas Training Team on 0161 868 3520 or


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Community Engagement (51)
Customer Insight (42)
Digital Engagement (4)
Leasehold/Shared Ownership (2)
Measuring Value (35)
Member Forums (1)
National Housing Policies (6)
Regulation & Standards (7)
Scrutiny & Co-regulation (37)
Strategies, Plans & Reports (29)
Tenant Engagement (34)
Tenant Panels / Associations (6)
Volunteering (7)

Courses list:

Impact Reporting - Showing the Value of Your Engagement Projects Tue 23rd Jan 2018, 10:00am - 4:00pm Leeds
Scrutiny - Staying Effective in a Changing World Wed 24th Jan 2018, 10:00am - 4:00pm Birmingham
Techniques to Gain Insight & Information Thu 25th Jan 2018, 10:00am - 4:00pm Nottingham
Scrutiny - Staying Effective in a Changing World Tue 30th Jan 2018, 10:00am - 4:00pm Exeter
Techniques to Gain Information and Insight Tue 30th Jan 2018, 10:00am - 4:00pm Newcastle
Working with Communities Wed 31st Jan 2018, 9:00am - 4:00pm London
Scrutiny - Staying Effective in a Changing World Fri 2nd Feb 2018, 10:00am - 4:00pm Old Trafford
Techniques to Gain Insight and Information Wed 7th Feb 2018, 10:00am - 4:00pm Taunton
Tenant Engagement - Fresh Approaches and Delivering on the Standards Thu 8th Feb 2018, 9:00am - 4:00pm London
Tenant Engagement - Fresh Approaches and Delivering on the Standards Tue 20th Feb 2018, 10:00am - 4:00pm Birmingham

What people say

'This has been a great eye opener for me, I am new to the scrutiny world and this course has sold it to me - completely! I want to put some time to learning more now'  Scrutiny - Staying Effective in a Changing World, Nottingham - September 2017

'I liked all the course as it was all relevant to my role and I will have more confidence in carrying out my scrutiny panel duties'

Effective Challenging & Questioning Skills, London - September 2017

'Excellent overview. Most useful was Customer Journey Mapping as gives us a means to represent outcomes visually that's not a pie chart' Techniques to Gain Insight & Information, London 

'Making the case for involvement to staff to help make my colleagues willing to work on involvement with me' ' Hearing other peoples ideas/experience/guidance on how to improve my involvement methods' The Guide to Effective Tenant & Community Engagement, London