Resource Hub

To access the Tpas Resource hub you need an account. Follow the steps in our help section to start your own Tpas website account.

Or, if you've already got an account go to our login page.

 Search by topic

Building Safety (4)
Commercial Membership (1)
Community Engagement (29)
Customer Insight (5)
Digital Engagement (20)
Leasehold/Shared Ownership (3)
Measuring Value (14)
Member Forums (152)
Membership Materials (132)
National Housing Policies (124)
Online platform (5)
Regeneration (6)
Regulation & Standards (122)
Scrutiny & Co-regulation (111)
Strategies, Plans & Reports (105)
Technology (7)
Tenant Engagement (71)
Tenant Engagement Standards (5)
Tenant Panels / Associations (52)
Tenant Satisfaction Measures (2)
Tpas Awards-Good Practice (25)
Tpas Products and Services (37)
Volunteering (11)
White Paper (71)
Youth Engagement (10)

Refine your search:

Use the filters below to help you find what you're looking for...

By category...

by file type...

or search by keyword...

 Reset

Documents:

Priced documents may have different prices for members and non-members. Log in to see the best price.
Title Date Type  
Recorded webinar The Housing Ombudsman Spotlight report a relationship of equals 050324 07/03/24 Members Only
Recorded Webinar The Housing Ombudsman Spotlight on Noise complaints 23/11/22 Members Only
Recorded Webinar The Housing Ombudsman Spotlight on Damp and Mould 290422 06/12/22 Members Only
Recorded Webinar The Housing Ombudsman Complaints Handling Code Consultation 021123 06/11/23 Members Only
Recorded Webinar The Housing Ombudsman – Complaint Handling Code 110523 11/05/23 Members Only
Recorded Webinar The Housing Ombudsman – annual complaints review webinar 30/01/23 Members Only
Recorded Webinar The Building Safety Regulator live session 210923 25/09/23 Members Only
Recorded Webinar Stigma and Social Housing 200921 06/10/21 Members Only
Recorded Webinar ScrutinyWeek What does great scrutiny look like 031023 10/10/23 Members Only
Recorded Webinar ScrutinyWeek Top tips for being a Scrutineer 061023 10/10/23 Members Only
Recorded Webinar ScrutinyWeek A look at the different ways of doing scrutiny 051023 10/10/23 Members Only
Recorded Webinar ScrutinyWeek – Tenant Scrutiny Club Live 021023 10/10/23 Members Only
Recorded Webinar Scrutiny Staff Meet Up Learning Recommendations 05.10.23 10/10/23 Members Only
Recorded Webinar Rotherham MBC Tenants Open Day 170321 22/07/21 Members Only
Recorded webinar Regulator of Social Housing – current regulation and changes for the future 300621 06/07/21 Members Only