News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 1 to 5 of 12 articles.


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Tpas top tips for getting ahead of the White Paper

Monday 7th of December 2020

It's a couple of weeks now since the White Paper came out - the Charter for Social Housing Residents - and I've been thinking about what this means for Tpas members and for the world of tenant engagement.

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Topics: Regulation & Standards, White Paper


The White Paper is right when it says that your landlord should treat you with respect. But what about your government?

Thursday 3rd of December 2020

Tpas policy advisor, Clare Powell blogs about the strengths and the gaps in the White Paper, charter for social housing residents. 

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Topics: Regulation & Standards, White Paper


New Social Housing White Paper Published Designed To Give Residents A Greater Voice

Tuesday 17th of November 2020

Tpas are delighted to see the release of the White Paper that aims to empower the tenant voice, reinforce the regulator's remit and strengthen consumer regulation.

Our Tpas national engagement standards placed culture at the very centre of getting engagement right and so it’s pleasing to see culture featuring so strongly in this new Charter. We’re looking forward to working with the housing sector and government to unlock the powers set out in the White Paper.

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Topics: Regulation & Standards, White Paper


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The White Paper Warm Up

Thursday 15th of October 2020

With the White Paper due shortly, join us for this session to look at the principles of the Green paper and make sure you're ready to respond...

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Topics: Member Forums, Regulation & Standards


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An Ombudsman service shouldn’t be shrouded in mystery

Tuesday 28th of July 2020

An Ombudsman service shouldn’t be shrouded in mystery. It should be open, easy to access and transparent. We are changing to make that happen at the Housing Ombudsman Service.

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Topics: National Housing Policies, Regulation & Standards


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