{
    "event_1": {
        "event_id": 1282,
        "name": "Equity, Diversity & Inclusion (EDI) for Involved Tenants",
        "description": "Equity, diversity and inclusion is a hot topic in the social housing sector. This course equips involved tenants with the confidence and the practical skills and tools to make a positive difference.\r\n\r\n\r\nTrainer\r\n\r\nPositive About Inclusion (subject to change)\r\n\r\n\r\nWhat will the course cover?\r\n\r\nED&I in Social Housing - raising awareness and understanding of the current regulatory, Housing Ombudsman and legislative requirements.\r\n\r\nLaying the Foundations - understanding equity, diversity and inclusion and how these combine to create a sense of belonging.\r\n\r\nBringing ED&I to Life - exploring the key skills and behaviours to ensure that our involved groups are accessible, inclusive and diverse.\r\n\r\nPutting the Learning into Practice - the practical and tangible actions we can all take responsibility for to make a positive difference.\r\n\r\n\r\nWhat will delegates learn?\r\n\r\nDelegates will:\r\n\r\n\r\n\tUnderstand why equity, diversity and inclusion is so important not just from a legislative perspective but also for the benefit of involved customer groups\r\n\tReflect on their own mindset and behaviours, gaining practical tips and techniques to respectfully challenge, to be accepting of respectful challenge and to overcome any bias and assumptions\r\n\tExplore simple ways to ensure that their activity is as inclusive as possible to attract the broadest diversity of involvement\r\n\r\n\r\n\r\nWho should attend?\r\n\r\nThis course is ideal for anyone who works with or is part of an involved customer group.\r\n\r\nThis session works exceptionally well when delivered 'in-house' to attendees from the same organisation, relfecting that organisation's specific culture, vision and values. Contact us for further information\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 4.00pm - 5.30pm\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the webinar you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the webinars run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the webinar. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled webinar we will give you a full refund. Should we run the webinar again, we will give you priority.",
        "start_date_time": "2026-10-21 10:00:00",
        "end_date_time": "2026-10-21 11:30:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2026-06-16 10:55:39",
        "event_modified_date": "2026-06-16 10:55:39",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1282"
    },
    "event_2": {
        "event_id": 1284,
        "name": "Cultural Awareness in Housing (Free)",
        "description": "“Is There a Seat at the Table?” – Exploring Cultural Awareness in Housing\r\n\r\nThis interactive session explores how cultural background, language, and identity shape tenant experiences and engagement. Designed for housing professionals and tenants alike, the session combines practical guidance with reflective activities to help participants:\r\n\r\n\r\n\tUnderstand the impact of culture, identity, and intersectionality on tenant experiences.\r\n\tApply inclusive communication techniques across language and cultural differences.\r\n\tRecognise and challenge bias while reflecting on power dynamics in tenant-staff relationships.\r\n\tExplore real-world examples of effective engagement with underrepresented communities.\r\n\r\n\r\nThrough case studies, breakout discussions, and reflective exercises, you’ll gain practical strategies to foster trust, inclusivity, and empowerment in your housing services.\r\n\r\nThis session can only allow a maximum of 20 delegates.\r\n\r\n\r\nHow do I join this session?\r\n\r\nWe will be hosting this session on Zoom  - a link will be sent to you if you have booked on this event.\r\n\r\nInformation regarding recording of this online event.\r\n\r\nPlease note this session will be recorded. We do this so that attendees and Tpas members can revisit the content afterwards.\r\nThe recording will be shared with registered attendees and available for Tpas members to download afterwards on the Tpas website.\r\nThe recording will be stored securely in the Tpas online resource hub and available on the YouTube platform (only available with the link to view).\r\n\r\nIf you would like further information, please email annie.chase@tpas.org.uk",
        "start_date_time": "2026-09-29 10:00:00",
        "end_date_time": "2026-09-29 13:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2026-06-17 15:54:07",
        "event_modified_date": "2026-06-17 15:55:40",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1284"
    },
    "event_3": {
        "event_id": 1285,
        "name": "Inclusive Tenant Engagement (Free)",
        "description": "Join us for this practical and thought-provoking session exploring how to make tenant engagement truly inclusive.\r\n\r\n\r\nThis webinar will help housing professionals move beyond tokenistic engagement to capture meaningful resident voice that reflects the full diversity of their communities. We’ll explore the barriers that prevent some residents from being heard, from accessibility and digital exclusion to cultural and systemic factors, we’ll also share practical ways to overcome them.\r\n\r\nThrough real-life case studies, breakout discussions, and reflection activities, you’ll leave with the tools and confidence to build engagement practices that are fair, accessible, and aligned with the Regulator of Social Housing’s expectations.\r\n\r\nPerfect for Housing Officers, Engagement Officers, and anyone working to strengthen resident involvement and equality in housing.\r\n\r\nThis session can only allow a maximum of 100 delegates.\r\n\r\n\r\nHow do I join this session?\r\n\r\nWe will be hosting this session on Zoom  - a link will be sent to you if you have booked on this event.\r\n\r\nInformation regarding recording of this online event.\r\n\r\nPlease note this session will be recorded. We do this so that attendees and Tpas members can revisit the content afterwards.\r\nThe recording will be shared with registered attendees and available for Tpas members to download afterwards on the Tpas website.\r\nThe recording will be stored securely in the Tpas online resource hub and available on the YouTube platform (only available with the link to view).\r\n\r\nIf you would like further information, please email lisa.holt@tpas.org.uk",
        "start_date_time": "2026-09-25 11:00:00",
        "end_date_time": "2026-09-25 12:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2026-06-18 13:09:25",
        "event_modified_date": "2026-06-18 13:09:25",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1285"
    },
    "event_4": {
        "event_id": 1281,
        "name": "Equity, Diversity & Inclusion (EDI) for Involved Tenants",
        "description": "Equity, diversity and inclusion is a hot topic in the social housing sector. This course equips involved tenants with the confidence and the practical skills and tools to make a positive difference.\r\n\r\n\r\nTrainer\r\n\r\nPositive About Inclusion (subject to change)\r\n\r\n\r\nWhat will the course cover?\r\n\r\nED&I in Social Housing - raising awareness and understanding of the current regulatory, Housing Ombudsman and legislative requirements.\r\n\r\nLaying the Foundations - understanding equity, diversity and inclusion and how these combine to create a sense of belonging.\r\n\r\nBringing ED&I to Life - exploring the key skills and behaviours to ensure that our involved groups are accessible, inclusive and diverse.\r\n\r\nPutting the Learning into Practice - the practical and tangible actions we can all take responsibility for to make a positive difference.\r\n\r\n\r\nWhat will delegates learn?\r\n\r\nDelegates will:\r\n\r\n\r\n\tUnderstand why equity, diversity and inclusion is so important not just from a legislative perspective but also for the benefit of involved customer groups\r\n\tReflect on their own mindset and behaviours, gaining practical tips and techniques to respectfully challenge, to be accepting of respectful challenge and to overcome any bias and assumptions\r\n\tExplore simple ways to ensure that their activity is as inclusive as possible to attract the broadest diversity of involvement\r\n\r\n\r\n\r\nWho should attend?\r\n\r\nThis course is ideal for anyone who works with or is part of an involved customer group.\r\n\r\nThis session works exceptionally well when delivered 'in-house' to attendees from the same organisation, relfecting that organisation's specific culture, vision and values. Contact us for further information\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 4.00pm - 5.30pm\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the webinar you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the webinars run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the webinar. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled webinar we will give you a full refund. Should we run the webinar again, we will give you priority.",
        "start_date_time": "2026-09-24 16:00:00",
        "end_date_time": "2026-09-24 17:30:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2026-06-16 10:54:28",
        "event_modified_date": "2026-06-16 10:54:28",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1281"
    },
    "event_5": {
        "event_id": 1283,
        "name": "Using Behavioural Insights to Increase Involvement",
        "description": "Why tenants don't engage and what do do about it - increasing tenant engagement using behavioural science.\r\n\r\n\r\nTrainer\r\n\r\nAnna O'Halloran (Subject to change)\r\n\r\n\r\nOverview\r\n\r\nMany social landlords are working hard to hear the tenant voice but often find that engagement comes from the same small group of residents. Communications are sent and opportunities are offered, yet response rates remain low.\r\n\r\nThis course explores why this happens and what can be done differently.\r\n\r\nUsing behavioural science (often known as 'nudge), the session will show how small changes in how services and communications are designed can make it easier for more tenants to engage and get involved.\r\n\r\n\r\nFurther details\r\n\r\nThis practical sessions introduces behavioural science through real examples from social housing and beyond.\r\n\r\nIt will explore how:\r\n\r\n\r\n\tCommunicatins can be redisigned to make them more engaging and harder to ignore\r\n\tData can be used to better understand and reach different groups of tenants\r\n\tOpportunities for involvement can be framed in ways that feel more relevant and accessible\r\n\r\n\r\nThe course will also draw on findings from the Tpas Trailblazer Project: 'The Engagement Maximiser', alongside real-world examples and trials that have successfully increased participation.\r\n\r\n\r\nWhat will participants learn?\r\n\r\n\r\n\tWhy tenants don't always engage, even when opportunities are available\r\n\tHow behavioural science explains real-world decision-making\r\n\tHow small changes to communication can improve response rates\r\n\tHow to use data to tailor engagement approaches\r\n\tHow to design involvement opportunities that appeal to a wider range or tenants\r\n\r\n\r\n\r\nWho should attend?\r\n\r\n\r\n\tStaff responsible for engagement and involvement\r\n\tCommunications and martketing teams\r\n\tInsight, data and performance professionals\r\n\tAnyone looking to widen engagement and involvement beyond the 'usual voices'\r\n\r\n\r\n\r\nWhat people have said:\r\n\r\n\r\n'Gives a brilliant opportunity to look at things differently with great effect'\r\n\r\n'Learnt new techniques and theory about behaviour'\r\n\r\n'Lots of useful tips about adopting a different approach'\r\n\r\n'I would say the best Tpas course I've been on'\r\n\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 9.30am until 1pm on both days.\r\n\r\nPlease Note: Participants need to attend both days to complete the course.  The timings for the course will be 9.30am until 1pm on each day..\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the training you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the training courses run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the training. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled training we will give you a full refund. Should we run the training again, we will give you priority.",
        "start_date_time": "2026-09-09 09:30:00",
        "end_date_time": "2026-09-10 13:00:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2026-06-16 11:59:34",
        "event_modified_date": "2026-06-16 12:03:34",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1283"
    },
    "event_6": {
        "event_id": 1280,
        "name": "Equity, Diversity & Inclusion (EDI) for Involved Tenants",
        "description": "Equity, diversity and inclusion is a hot topic in the social housing sector. This course equips involved tenants with the confidence and the practical skills and tools to make a positive difference.\r\n\r\n\r\nTrainer\r\n\r\nPositive About Inclusion (subject to change)\r\n\r\n\r\nWhat will the course cover?\r\n\r\nED&I in Social Housing - raising awareness and understanding of the current regulatory, Housing Ombudsman and legislative requirements.\r\n\r\nLaying the Foundations - understanding equity, diversity and inclusion and how these combine to create a sense of belonging.\r\n\r\nBringing ED&I to Life - exploring the key skills and behaviours to ensure that our involved groups are accessible, inclusive and diverse.\r\n\r\nPutting the Learning into Practice - the practical and tangible actions we can all take responsibility for to make a positive difference.\r\n\r\n\r\nWhat will delegates learn?\r\n\r\nDelegates will:\r\n\r\n\r\n\tUnderstand why equity, diversity and inclusion is so important not just from a legislative perspective but also for the benefit of involved customer groups\r\n\tReflect on their own mindset and behaviours, gaining practical tips and techniques to respectfully challenge, to be accepting of respectful challenge and to overcome any bias and assumptions\r\n\tExplore simple ways to ensure that their activity is as inclusive as possible to attract the broadest diversity of involvement\r\n\r\n\r\n\r\nWho should attend?\r\n\r\nThis course is ideal for anyone who works with or is part of an involved customer group.\r\n\r\nThis session works exceptionally well when delivered 'in-house' to attendees from the same organisation, relfecting that organisation's specific culture, vision and values. Contact us for further information\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 4.00pm - 5.30pm\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the webinar you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the webinars run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the webinar. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled webinar we will give you a full refund. Should we run the webinar again, we will give you priority.",
        "start_date_time": "2026-07-22 18:00:00",
        "end_date_time": "2026-07-22 19:30:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2026-06-16 10:52:56",
        "event_modified_date": "2026-06-16 10:52:56",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1280"
    }
}