{
    "event_1": {
        "event_id": 1247,
        "name": "National Tenants Conference 2026",
        "description": "\r\n\r\nBookings now open!\r\n\r\nThe Tpas National Tenant Conference 2026 is now on sale, and we&rsquo;re busy putting together an exciting two-day programme designed especially for tenants and residents from across the country.\r\n\r\nThis flagship event brings tenants together to learn, share experiences, build confidence and strengthen their voice.\r\n\r\nAcross the two days, you can expect inspiring speakers, practical workshops, real-life examples of what works, and plenty of opportunities to connect with other tenants.\r\n\r\nWhether you&rsquo;re new to involvement or have years of experience, the conference offers something for everyone,&nbsp;with sessions that are interactive, accessible and focused on the issues that matter most to tenants.\r\n\r\nBook your place now to take advantage of our early bird rates -spaces are limited and always in high demand.\r\n\r\nWe can&rsquo;t wait to welcome you for two energising days of learning and&nbsp;connection.\r\n\r\n\r\nProgramme&nbsp;\r\n\r\nTheme: Power, Voice &amp; Influence\r\n\r\nDAY 1 \r\n\r\n08:30 - 09:30 -&nbsp;Registration, Exhibition &amp; Networking\r\n\r\n09:30 - 11.00 -&nbsp;Opening &amp; Keynote The future of tenant voice and influence \r\n\r\n11:00 - 11.20 -&nbsp; Break &amp; Exhibition\r\n\r\n11.20 - 12:50 -&nbsp;Workshop Block A (6 sessions)\r\n\r\n12:50 - 14.00 -&nbsp;Lunch, Networking &amp; Exhibition\r\n\r\n14.00 - 15:30 -&nbsp;Workshop Block B (6 sessions)\r\n\r\n15:30 - 15:50&nbsp; -&nbsp;Break\r\n\r\n15:50 - 16:45 -&nbsp;Tenant Panel Session: &ldquo;In the room where it happens&rdquo; \r\n\r\nEvening (19:00 onwards) -&nbsp;&nbsp;Dinner &amp; Entertainment\r\n\r\nDAY 2 \r\n\r\n08:30 - 09:15 -&nbsp;Morning Networking &amp; Exhibition\r\n\r\n09:15 - 10:45 -&nbsp;Workshop Block C (6 sessions)\r\n\r\n10:45 - 11:15&nbsp; -&nbsp;Break\r\n\r\n11:15 - 12:45 -&nbsp;Workshop Block D (6 sessions)\r\n\r\n12:45 - 14.00 -&nbsp;Lunch &amp; Networking\r\n\r\n14.00 - 14.45 -&nbsp;Tenant Talks -&nbsp;&nbsp;4 short, high-energy tenant stories &nbsp;&ldquo;What changed because we got involved&rdquo; \r\n\r\n14.45 - 15.00 -&nbsp;Closing Session \r\n\r\n\r\nKeynote Speakers\r\n\r\nPeter Apps\r\n\r\n&nbsp;\r\n\r\nPete Apps is a journalist and author of the Orwell Prize-winning book Show Me The Bodies which covers the build up to the Grenfell Tower fire. He spent 10 years writing at industry magazine Inside Housing and his work has also appeared in The Guardian, The New Statesman, The Times, The Independent and Private Eye. He appeared in the Netflix film Grenfell: Uncovered in 2025.\r\n\r\nJack Smith\r\n\r\n\r\n\r\nRegulator of Social Housing, Assistant Director Assessment and Tenant Engagement\r\n\r\nJack leads the regulator&rsquo;s work on tenant engagement. His role includes talking with tenants across the sector, developing regulatory practice using tenant insight and engagement and running the regulator&rsquo;s referrals and enquiries function. He has previously worked in roles in regulation in higher education and in policy roles in local government and a children&rsquo;s participation charity.\r\n\r\n\r\nWorkshops\r\n\r\nHere is a selection of the workshops that will take place during the 2 days.&nbsp; These are subject to change.\r\n\r\nBefore the event, you will be sent the full list so you can pick which workshops you would like to take part in.\r\n\r\n\r\n\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tTurning Your Voice into Action: How to Influence Your Landlord\r\n\r\n\t\t\tWant to make a real difference where you live? This practical session shares effective ways tenants can raise issues, shape decisions and influence landlords constructively. Learn how to be heard and get results.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tMaking Sense of Data: What Tenants Need to Know\r\n\r\n\t\t\tData can be powerful when you understand it. This session will help tenants read performance figures, ask better questions and use information to challenge, improve services and hold landlords to account.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tThe State of Social Housing: What&rsquo;s Changing and Why It Matters\r\n\r\n\t\t\tSocial housing is changing fast. Join this session for a plain-English look at the latest policy, regulation and sector developments and what they mean for tenants and communities\r\n\r\n\t\t\t&nbsp;\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tBuilding Influence Beyond Your Own Landlord\r\n\r\n\t\t\tWant to create change beyond your own organisation? Discover how tenants can work regionally and nationally, connect with others and influence housing policy across the sector.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tJourney to Excellence: What Great Tenant Engagement Looks Like\r\n\r\n\t\t\tExplore what makes an organisation stand out in tenant engagement. Hear examples of excellent practice and learn how landlords and tenants can work together to achieve high standards.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tStronger Tenant Panels: How to Make Them Work\r\n\r\n\t\t\tTenant panels can be powerful when done well. This session looks at how to run effective panels, improve participation, keep meetings focused and ensure real impact.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tAI for Tenants: A Simple Introduction\r\n\r\n\t\t\tArtificial Intelligence is everywhere but what is it, and how could it help tenants? A jargon-free introduction to AI, with practical examples and a look at the opportunities and risks.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tMinistry of Housing Update: National Priorities for Tenants - TBC\r\n\r\n\t\t\tHear directly from the Ministry of Housing, Communities and Local Government on current priorities, upcoming changes and what matters most for tenants.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tInspection in the Spotlight: A Tenant Perspective\r\n\r\n\t\t\tWhat does inspection look like from a tenant point of view? Hear lived experience, lessons learned and how tenant voices can shape successful inspections.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tCommunicating with Confidence\r\n\r\n\t\t\tBuild the skills to speak clearly, make your point and communicate effectively in meetings, consultations and everyday tenant involvement roles.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tScrutiny Made Simple: An Introduction for Tenants\r\n\r\n\t\t\tNew to scrutiny? This session explains what scrutiny is, why it matters and how tenants can use it to improve landlord performance and services.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tUnderstanding the Regulator of Social Housing - TBC\r\n\r\n\t\t\tWhat does the Regulator do, and why does it matter to tenants? A practical guide to consumer standards, inspections and regulation in England.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tInclusivity Champions: Making Engagement Fairer\r\n\r\n\t\t\tLearn how Inclusivity Champions can help ensure tenant engagement reflects all communities. Explore practical ways to reach underrepresented voices and remove barriers.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tTackling Social Housing Stigma\r\n\r\n\t\t\tSocial housing stigma affects people and communities every day. Join this important discussion on challenging stereotypes, changing narratives and building pride.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tChairing Meetings and Speaking Up with Confidence\r\n\r\n\t\t\tLearn how to chair meetings effectively, encourage participation and speak up with confidence in formal settings.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tPass It On: Sharing What You&rsquo;ve Learned with Others\r\n\r\n\t\t\tBeen on training or attended events? Learn how to turn new knowledge into something useful for other tenants and your community. A practical session on sharing learning well.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tComplaints That Count: Insight from the Housing Ombudsman - TBC\r\n\r\n\t\t\tHear directly from the Housing Ombudsman Service on complaints trends, common issues and how effective complaint handling can drive service improvement.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tNational Tenant Alliance: Who They Are and Why They Matter\r\n\r\n\t\t\tFind out about the National Tenant Alliance, what work they are doing and their plans for the tenant voice nationally.\r\n\t\t\t\r\n\t\t\r\n\t\r\n\r\n\r\n&nbsp;\r\n\r\n\r\nCosts\r\n\r\nEvening meal and entertainment included in prices\r\n\r\n2 day early bird member only&nbsp;rate - &pound;399&nbsp;\r\n\r\n2 day early bird non-member rate - &pound;525&nbsp;\r\n\r\nFor bookings from 1st May 2026\r\n\r\n2 day member only&nbsp;rate - &pound;515&nbsp;\r\n\r\n2 day non-member rate - &pound;665&nbsp;\r\n\r\nFor carers cost please contact&nbsp;us&nbsp;\r\n\r\nAll ticket costs are subject to&nbsp;VAT\r\n\r\n\r\nHotel Information&nbsp;\r\n\r\nThe Orchard Hotel is situated next door to the conference venue. Visit the website here\r\n\r\nWe have a special rate for bedrooms&nbsp;on Monday 13th July and Tuesday 14th July.&nbsp; These can be booked directly with the hotel.&nbsp; The cost is&nbsp;&pound;115&nbsp;per room per night, bed and breakfast.&nbsp; To book, use this link&nbsp;\r\n\r\nThe hotel has 5&nbsp;accessible rooms,&nbsp;if an accessible room is required, we would recommend you book your room as soon as possible.&nbsp; There are lots of rooms with walk-in shower.&nbsp; Ground floor bedrooms can also be requested.\r\n\r\nTravel Information\r\n\r\nThere is plenty of free parking at the venue \/&nbsp;hotel.&nbsp; There are also electric car charging points.\r\n\r\nUsing public transport\r\n\r\nThe conference centre and hotel are&nbsp;4&nbsp;miles, (approx. 15&nbsp;minutes drive) from Nottingham&nbsp;town centre and train station. A taxi will cost approx. &pound;10-&pound;15.\r\n\r\nThere is also a local train station called Beeston which is 4 miles away.\r\n\r\nYou can also use the Nottingham tram directly to the University Campus. Take the tram to University Boulevard and the conference centre is around 10 minutes walk away.\r\n\r\nBy Road\r\n\r\nEast Midlands Conference Centre is situated off the M1, Junction&nbsp;25, &nbsp;3 miles from Nottingham.\r\n\r\nVisit the venu&nbsp;website to see their accessible amenities\r\n\r\n\r\nFurther information\r\n\r\nTo make your booking you will need an account for the Tpas website - if your organisation is a Tpas member and you don&#39;t already have an account, seach for the organisation&nbsp;here.\r\n\r\nIf you have any issues with booking your conference place, please email lisa.holt@tpas.org.uk\r\n\r\nIf you have any other questions or need further information about the conference, please call Jordan Walker on 0161 871 8521 or email jordan@connectin.co.uk\r\n\r\nFor any cancellation or amendments once you have booked, please check out our terms and conditions.&nbsp; Please email Lisa.holt@tpas.org.uk for further information.\r\n\r\n\r\nSponsorship Opportunities\r\n\r\nIf you are interested in becoming a conference sponsor, please contact lisa.holt@tpas.org.uk\r\n\r\nOur Event sponsors\r\n\r\n\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;",
        "start_date_time": "2026-07-14 08:30:00",
        "end_date_time": "2026-07-15 15:00:00",
        "location": "East Midlands Conference Centre, Beeston Lane,, Nottingham, Nottinghamshire, NG7 2RJ",
        "photo": null,
        "category": "Event",
        "status": "active",
        "event_added_date": "2026-01-28 14:12:06",
        "event_modified_date": "2026-05-11 12:39:51",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1247"
    },
    "event_2": {
        "event_id": 1213,
        "name": "All About Engagement",
        "description": "An essential part of everyone&#39;s housing training. This course shows how and why engaging tenants, residents and communities makes excellent business sense and&nbsp;gives practical tips to make engagement work for you.\r\n\r\n\r\nTrainer\r\n\r\nSamantha Goodwin (subject to change)\r\n\r\n\r\nFurther details\r\n\r\nThis course explores the benefits of well planned engagement in improving services, making good decisions and achieving value for money in challenging times. It shows that engagement is an essential approach for all housing staff and falls into most housing roles. The course provides the principles of effective engagement and how to build it into policy making, strategy development, standards setting and service improvement as well as day to day customer care.\r\n\r\n\r\nAudience\r\n\r\nThe course is designed for staff of all services and departements across the organisation from senior managers to frontline officers and is also useful for board members.\r\n\r\n\r\nCourse content\r\n\r\n\r\n\tDefining and exporing tenant and community engagement\r\n\tThe business case for effective engagement\r\n\tMeeting Tpas standards and regulatory requirement\r\n\tExploring the cycle of engagement from insight to co-design\r\n\tGetting the planning and approaches right\r\n\tDeveloping timely, appropriate engagement that works for you\r\n\r\n\r\n\r\nBy completing the course you will\r\n\r\nHave knowledge and confidence to understand what effective engagement is and how to plan and deliver it with tenants, residents and communities to shape and deliver cost effective and valued services and projects.\r\n\r\n\r\nWhat people say\r\n\r\n\r\nThe course was interesting from start to finish\r\n\r\nUnderstanding what we all want and that there should be measured outcomes\r\n\r\nGreat format, lots of discussion and very interactive\r\n\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 10am until 1pm.\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the training you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.&nbsp; All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the training courses run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the training. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled training we will give you a full refund. Should we run the training again, we will give you priority.",
        "start_date_time": "2026-05-28 10:00:00",
        "end_date_time": "2026-05-28 13:00:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2025-10-28 16:01:13",
        "event_modified_date": "2026-05-11 07:47:08",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1213"
    },
    "event_3": {
        "event_id": 1248,
        "name": "Tpas South West Member Event (Free for members)",
        "description": "Tpas Regional Member Event\r\n\r\nWe&rsquo;re excited to welcome our members to the 2026 Regional Events!\r\n\r\nThis spring, we&rsquo;ll be visiting all six regions &mdash; and we&rsquo;ve saved a seat just for you.\r\n\r\nJoin us to explore inspiring tenant engagement practice, hear the latest national updates from Tpas, and connect with peers from across your region. These events are a fantastic opportunity to learn, share, and build meaningful networks that support better engagement.\r\n\r\n\r\nAgenda\r\n\r\n10:30 AM &ndash; 10:45 AM: Welcome and Introductions\r\n\r\n\r\n\tA warm Tpas welcome\r\n\tLatest member news and national updates\r\n\tMeet fellow attendees and set the tone for a collaborative day\r\n\r\n\r\n10:45 AM &ndash; 12:15 PM: Ministry of Housing, Communities and Local Government\r\n\r\n\r\n\tHear directly from a&nbsp;MHCLG representative\r\n\tLearn about the latest policy developments\r\n\tAsk questions and gain clarity on sector priorities\r\n\r\n\r\n12:15 PM &ndash; 1:00 PM: Member Spotlight\r\n\r\n\r\n\tOur host landlord showcases one of their successful engagement practices\r\n\tTake away practical ideas to apply in your own work\r\n\r\n\r\n1:00 PM &ndash; 1:35 PM: Lunch\r\n\r\n\r\n\tEnjoy a relaxed lunch and informal networking\r\n\r\n\r\n1:35 PM &ndash; 1:45&nbsp;PM: Stop Social Housing Stigma\r\n\r\n\r\n\tA quick update from SSHS on what they have been upto over the last 12 months, including the launch of their new national tenant survey report and 3 new exciting projects.\r\n\r\n\r\n1:45 PM &ndash; 2:15 PM: Sharing and Networking Session\r\n\r\n\r\n\tAn interactive session focused on collaboration and problem-solving\r\n\tExchange best practice and explore solutions to shared challenges\r\n\r\n\r\n2:15 PM &ndash; 2:25 PM: Engagement Heroes Recognition Awards\r\n\r\n\r\n\tCelebrate individuals making a positive difference in tenant engagement\r\n\r\n\r\n2:25 PM &ndash; 2:30 PM: Wrap-Up and Close\r\n\r\n\r\n\tReflect on key takeaways\r\n\tHear what&rsquo;s next for Tpas and our members\r\n\r\n\r\nWe can&rsquo;t wait to see you there!\r\n\r\n\r\nHost\r\n\r\nThis event is proudly hosted by Somerset&nbsp;Council and Homes in Somerset.\r\n\r\nA big thank you to them for their support and hospitality.\r\n\r\n\r\nEvent Details\r\n\r\n\r\n\t\r\n\tThe event will run in person if we reach a minimum of 30 attendees.&nbsp; (If not, it will move to a virtual session)\r\n\t\r\n\t\r\n\tOpen to tenants and staff.\r\n\t\r\n\t\r\n\tEach organisation can book up to 5 places (additional names will be added to a waitlist).\r\n\t\r\n\r\n\r\n\r\nQuestions?\r\n\r\nPlease contact Lisa Holt at lisa.holt@tpas.org.uk\r\n\r\n\r\nWhy Join Us?\r\n&nbsp;\r\n\r\nUnpick challenges together\r\n\r\nOur events build in plenty of networking time so you can connect with peers, share ideas and tackle issues collaboratively.\r\n\r\nAccess great practice\r\n\r\nAll attendees receive speaker slides and resources straight to their inbox within a week.\r\n\r\nIt&rsquo;s completely free\r\n\r\nEach member organisation can book up to 5 places &ndash; a great way to get more value from your Tpas membership.\r\n\r\nWe put on a good spread!\r\n\r\nCome with an open mind and we&rsquo;ll provide excellent speakers, useful resources and a delicious buffet. All you need to do is book on.\r\n\r\nSee you there!",
        "start_date_time": "2026-05-21 10:00:00",
        "end_date_time": "2026-05-21 14:30:00",
        "location": "Somerset Cricket Club, St James Street, Taunton, Somerset, TA1 1JT",
        "photo": null,
        "category": "Event",
        "status": "active",
        "event_added_date": "2026-01-28 15:40:12",
        "event_modified_date": "2026-05-11 12:29:26",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1248"
    },
    "event_4": {
        "event_id": 1216,
        "name": "The Tpas National Scrutiny Club Member Meet Up (Free)",
        "description": "The Tpas National Scrutiny Club Member Meet Up\r\n\r\nJoin our Tenant Scrutineer member network. This has been set up to facilitate peer to peer support and learning amongst our tenant members\r\n\r\nThere will be quarterley online meet ups and the group will have a dedicated online networking group on Tpas connect.\r\n\r\nThe session will be held on Zoom on:\r\n\r\nThursday 14th May, 11am-1pm\r\n\r\nAGENDA\r\n\r\nNational Scrutiny club -&nbsp;Competency and conduct special\r\n\r\nThe new competency and conduct regulations that have come into force aren&rsquo;t just about qualifications . They herald a whole new set of engagement powers especially for scrutiny groups.\r\n\r\nJoin Tpas Head of Policy Caritas Charles for a tour of the new regulations and what they mean for tenant engagement\r\n\r\n\r\nOther dates for your diary!\r\n\r\n2nd Sept 2026&nbsp;at 6pm\r\n\r\n2nd December 2026&nbsp;at 2pm\r\n\r\n\r\n(Please note &ndash; these&nbsp;Meet ups are&nbsp;for Tenant Scrutineers only.)\r\n\r\n\r\nHow do I join the event?\r\n\r\nWe will be delivering this webinar on Zoom. In advance of the session, you will be sent a unique URL to join the event before it begins.\r\n\r\n\r\nAbout the National Scrutiny Club\r\n\r\nThis exclusive members only Club is now open!\r\n\r\nHosted on our Tpas Connect App or website, this club is for tenants, residents, leaseholders, and customers only, who are Tpas members, and who are involved in, or have an interest in all things scrutiny.\r\n\r\nFor more information and how to join click&nbsp;here\r\n\r\n\r\nIf you need further information, please email lisa.holt@tpas.org.uk",
        "start_date_time": "2026-05-14 11:00:00",
        "end_date_time": "2026-05-14 13:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2025-10-28 16:15:20",
        "event_modified_date": "2026-05-07 11:34:30",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1216"
    }
}