{
    "event_1": {
        "event_id": 1282,
        "name": "Equity, Diversity & Inclusion (EDI) for Involved Tenants",
        "description": "Equity, diversity and inclusion is a hot topic in the social housing sector. This course equips involved tenants with the confidence and the practical skills and tools to make a positive difference.\r\n\r\n\r\nTrainer\r\n\r\nPositive About Inclusion (subject to change)\r\n\r\n\r\nWhat will the course cover?\r\n\r\nED&I in Social Housing - raising awareness and understanding of the current regulatory, Housing Ombudsman and legislative requirements.\r\n\r\nLaying the Foundations - understanding equity, diversity and inclusion and how these combine to create a sense of belonging.\r\n\r\nBringing ED&I to Life - exploring the key skills and behaviours to ensure that our involved groups are accessible, inclusive and diverse.\r\n\r\nPutting the Learning into Practice - the practical and tangible actions we can all take responsibility for to make a positive difference.\r\n\r\n\r\nWhat will delegates learn?\r\n\r\nDelegates will:\r\n\r\n\r\n\tUnderstand why equity, diversity and inclusion is so important not just from a legislative perspective but also for the benefit of involved customer groups\r\n\tReflect on their own mindset and behaviours, gaining practical tips and techniques to respectfully challenge, to be accepting of respectful challenge and to overcome any bias and assumptions\r\n\tExplore simple ways to ensure that their activity is as inclusive as possible to attract the broadest diversity of involvement\r\n\r\n\r\n\r\nWho should attend?\r\n\r\nThis course is ideal for anyone who works with or is part of an involved customer group.\r\n\r\nThis session works exceptionally well when delivered 'in-house' to attendees from the same organisation, relfecting that organisation's specific culture, vision and values. Contact us for further information\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 4.00pm - 5.30pm\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the webinar you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the webinars run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the webinar. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled webinar we will give you a full refund. Should we run the webinar again, we will give you priority.",
        "start_date_time": "2026-10-21 10:00:00",
        "end_date_time": "2026-10-21 11:30:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2026-06-16 10:55:39",
        "event_modified_date": "2026-06-16 10:55:39",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1282"
    },
    "event_2": {
        "event_id": 1284,
        "name": "Cultural Awareness in Housing (Free)",
        "description": "“Is There a Seat at the Table?” – Exploring Cultural Awareness in Housing\r\n\r\nThis interactive session explores how cultural background, language, and identity shape tenant experiences and engagement. Designed for housing professionals and tenants alike, the session combines practical guidance with reflective activities to help participants:\r\n\r\n\r\n\tUnderstand the impact of culture, identity, and intersectionality on tenant experiences.\r\n\tApply inclusive communication techniques across language and cultural differences.\r\n\tRecognise and challenge bias while reflecting on power dynamics in tenant-staff relationships.\r\n\tExplore real-world examples of effective engagement with underrepresented communities.\r\n\r\n\r\nThrough case studies, breakout discussions, and reflective exercises, you’ll gain practical strategies to foster trust, inclusivity, and empowerment in your housing services.\r\n\r\nThis session can only allow a maximum of 20 delegates.\r\n\r\n\r\nHow do I join this session?\r\n\r\nWe will be hosting this session on Zoom  - a link will be sent to you if you have booked on this event.\r\n\r\nInformation regarding recording of this online event.\r\n\r\nPlease note this session will be recorded. We do this so that attendees and Tpas members can revisit the content afterwards.\r\nThe recording will be shared with registered attendees and available for Tpas members to download afterwards on the Tpas website.\r\nThe recording will be stored securely in the Tpas online resource hub and available on the YouTube platform (only available with the link to view).\r\n\r\nIf you would like further information, please email annie.chase@tpas.org.uk",
        "start_date_time": "2026-09-29 10:00:00",
        "end_date_time": "2026-09-29 13:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2026-06-17 15:54:07",
        "event_modified_date": "2026-06-17 15:55:40",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1284"
    },
    "event_3": {
        "event_id": 1285,
        "name": "Inclusive Tenant Engagement (Free)",
        "description": "Join us for this practical and thought-provoking session exploring how to make tenant engagement truly inclusive.\r\n\r\n\r\nThis webinar will help housing professionals move beyond tokenistic engagement to capture meaningful resident voice that reflects the full diversity of their communities. We’ll explore the barriers that prevent some residents from being heard, from accessibility and digital exclusion to cultural and systemic factors, we’ll also share practical ways to overcome them.\r\n\r\nThrough real-life case studies, breakout discussions, and reflection activities, you’ll leave with the tools and confidence to build engagement practices that are fair, accessible, and aligned with the Regulator of Social Housing’s expectations.\r\n\r\nPerfect for Housing Officers, Engagement Officers, and anyone working to strengthen resident involvement and equality in housing.\r\n\r\nThis session can only allow a maximum of 100 delegates.\r\n\r\n\r\nHow do I join this session?\r\n\r\nWe will be hosting this session on Zoom  - a link will be sent to you if you have booked on this event.\r\n\r\nInformation regarding recording of this online event.\r\n\r\nPlease note this session will be recorded. We do this so that attendees and Tpas members can revisit the content afterwards.\r\nThe recording will be shared with registered attendees and available for Tpas members to download afterwards on the Tpas website.\r\nThe recording will be stored securely in the Tpas online resource hub and available on the YouTube platform (only available with the link to view).\r\n\r\nIf you would like further information, please email lisa.holt@tpas.org.uk",
        "start_date_time": "2026-09-25 11:00:00",
        "end_date_time": "2026-09-25 12:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2026-06-18 13:09:25",
        "event_modified_date": "2026-06-18 13:09:25",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1285"
    },
    "event_4": {
        "event_id": 1281,
        "name": "Equity, Diversity & Inclusion (EDI) for Involved Tenants",
        "description": "Equity, diversity and inclusion is a hot topic in the social housing sector. This course equips involved tenants with the confidence and the practical skills and tools to make a positive difference.\r\n\r\n\r\nTrainer\r\n\r\nPositive About Inclusion (subject to change)\r\n\r\n\r\nWhat will the course cover?\r\n\r\nED&I in Social Housing - raising awareness and understanding of the current regulatory, Housing Ombudsman and legislative requirements.\r\n\r\nLaying the Foundations - understanding equity, diversity and inclusion and how these combine to create a sense of belonging.\r\n\r\nBringing ED&I to Life - exploring the key skills and behaviours to ensure that our involved groups are accessible, inclusive and diverse.\r\n\r\nPutting the Learning into Practice - the practical and tangible actions we can all take responsibility for to make a positive difference.\r\n\r\n\r\nWhat will delegates learn?\r\n\r\nDelegates will:\r\n\r\n\r\n\tUnderstand why equity, diversity and inclusion is so important not just from a legislative perspective but also for the benefit of involved customer groups\r\n\tReflect on their own mindset and behaviours, gaining practical tips and techniques to respectfully challenge, to be accepting of respectful challenge and to overcome any bias and assumptions\r\n\tExplore simple ways to ensure that their activity is as inclusive as possible to attract the broadest diversity of involvement\r\n\r\n\r\n\r\nWho should attend?\r\n\r\nThis course is ideal for anyone who works with or is part of an involved customer group.\r\n\r\nThis session works exceptionally well when delivered 'in-house' to attendees from the same organisation, relfecting that organisation's specific culture, vision and values. Contact us for further information\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 4.00pm - 5.30pm\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the webinar you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the webinars run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the webinar. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled webinar we will give you a full refund. Should we run the webinar again, we will give you priority.",
        "start_date_time": "2026-09-24 16:00:00",
        "end_date_time": "2026-09-24 17:30:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2026-06-16 10:54:28",
        "event_modified_date": "2026-06-16 10:54:28",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1281"
    },
    "event_5": {
        "event_id": 1283,
        "name": "Using Behavioural Insights to Increase Involvement",
        "description": "Why tenants don't engage and what do do about it - increasing tenant engagement using behavioural science.\r\n\r\n\r\nTrainer\r\n\r\nAnna O'Halloran (Subject to change)\r\n\r\n\r\nOverview\r\n\r\nMany social landlords are working hard to hear the tenant voice but often find that engagement comes from the same small group of residents. Communications are sent and opportunities are offered, yet response rates remain low.\r\n\r\nThis course explores why this happens and what can be done differently.\r\n\r\nUsing behavioural science (often known as 'nudge), the session will show how small changes in how services and communications are designed can make it easier for more tenants to engage and get involved.\r\n\r\n\r\nFurther details\r\n\r\nThis practical sessions introduces behavioural science through real examples from social housing and beyond.\r\n\r\nIt will explore how:\r\n\r\n\r\n\tCommunicatins can be redisigned to make them more engaging and harder to ignore\r\n\tData can be used to better understand and reach different groups of tenants\r\n\tOpportunities for involvement can be framed in ways that feel more relevant and accessible\r\n\r\n\r\nThe course will also draw on findings from the Tpas Trailblazer Project: 'The Engagement Maximiser', alongside real-world examples and trials that have successfully increased participation.\r\n\r\n\r\nWhat will participants learn?\r\n\r\n\r\n\tWhy tenants don't always engage, even when opportunities are available\r\n\tHow behavioural science explains real-world decision-making\r\n\tHow small changes to communication can improve response rates\r\n\tHow to use data to tailor engagement approaches\r\n\tHow to design involvement opportunities that appeal to a wider range or tenants\r\n\r\n\r\n\r\nWho should attend?\r\n\r\n\r\n\tStaff responsible for engagement and involvement\r\n\tCommunications and martketing teams\r\n\tInsight, data and performance professionals\r\n\tAnyone looking to widen engagement and involvement beyond the 'usual voices'\r\n\r\n\r\n\r\nWhat people have said:\r\n\r\n\r\n'Gives a brilliant opportunity to look at things differently with great effect'\r\n\r\n'Learnt new techniques and theory about behaviour'\r\n\r\n'Lots of useful tips about adopting a different approach'\r\n\r\n'I would say the best Tpas course I've been on'\r\n\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 9.30am until 1pm on both days.\r\n\r\nPlease Note: Participants need to attend both days to complete the course.  The timings for the course will be 9.30am until 1pm on each day..\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the training you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the training courses run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the training. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled training we will give you a full refund. Should we run the training again, we will give you priority.",
        "start_date_time": "2026-09-09 09:30:00",
        "end_date_time": "2026-09-10 13:00:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2026-06-16 11:59:34",
        "event_modified_date": "2026-06-16 12:03:34",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1283"
    },
    "event_6": {
        "event_id": 1280,
        "name": "Equity, Diversity & Inclusion (EDI) for Involved Tenants",
        "description": "Equity, diversity and inclusion is a hot topic in the social housing sector. This course equips involved tenants with the confidence and the practical skills and tools to make a positive difference.\r\n\r\n\r\nTrainer\r\n\r\nPositive About Inclusion (subject to change)\r\n\r\n\r\nWhat will the course cover?\r\n\r\nED&I in Social Housing - raising awareness and understanding of the current regulatory, Housing Ombudsman and legislative requirements.\r\n\r\nLaying the Foundations - understanding equity, diversity and inclusion and how these combine to create a sense of belonging.\r\n\r\nBringing ED&I to Life - exploring the key skills and behaviours to ensure that our involved groups are accessible, inclusive and diverse.\r\n\r\nPutting the Learning into Practice - the practical and tangible actions we can all take responsibility for to make a positive difference.\r\n\r\n\r\nWhat will delegates learn?\r\n\r\nDelegates will:\r\n\r\n\r\n\tUnderstand why equity, diversity and inclusion is so important not just from a legislative perspective but also for the benefit of involved customer groups\r\n\tReflect on their own mindset and behaviours, gaining practical tips and techniques to respectfully challenge, to be accepting of respectful challenge and to overcome any bias and assumptions\r\n\tExplore simple ways to ensure that their activity is as inclusive as possible to attract the broadest diversity of involvement\r\n\r\n\r\n\r\nWho should attend?\r\n\r\nThis course is ideal for anyone who works with or is part of an involved customer group.\r\n\r\nThis session works exceptionally well when delivered 'in-house' to attendees from the same organisation, relfecting that organisation's specific culture, vision and values. Contact us for further information\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 4.00pm - 5.30pm\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the webinar you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the webinars run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the webinar. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled webinar we will give you a full refund. Should we run the webinar again, we will give you priority.",
        "start_date_time": "2026-07-22 18:00:00",
        "end_date_time": "2026-07-22 19:30:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2026-06-16 10:52:56",
        "event_modified_date": "2026-06-16 10:52:56",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1280"
    },
    "event_7": {
        "event_id": 1247,
        "name": "National Tenants Conference 2026",
        "description": "\r\n\r\nBookings now open!\r\n\r\nThe Tpas National Tenant Conference 2026 is now on sale, and we’re busy putting together an exciting two-day programme designed especially for tenants and residents from across the country.\r\n\r\nThis flagship event brings tenants together to learn, share experiences, build confidence and strengthen their voice.\r\n\r\nAcross the two days, you can expect inspiring speakers, practical workshops, real-life examples of what works, and plenty of opportunities to connect with other tenants.\r\n\r\nWhether you’re new to involvement or have years of experience, the conference offers something for everyone, with sessions that are interactive, accessible and focused on the issues that matter most to tenants.\r\n\r\nBook your place now to take advantage of our early bird rates -spaces are limited and always in high demand.\r\n\r\nWe can’t wait to welcome you for two energising days of learning and connection.\r\n\r\n\r\nProgramme \r\n\r\nTheme: Power, Voice & Influence\r\n\r\nDAY 1 \r\n\r\n08:30 - 09:30 - Registration, Exhibition & Networking\r\n\r\n09:30 - 11.00 - Opening & Keynote The future of tenant voice and influence \r\n\r\n11:00 - 11.20 -  Break & Exhibition\r\n\r\n11.20 - 12:50 - Workshop Block A (6 sessions)\r\n\r\n12:50 - 14.00 - Lunch, Networking & Exhibition\r\n\r\n14.00 - 15:30 - Workshop Block B (6 sessions)\r\n\r\n15:30 - 15:50  - Break\r\n\r\n15:50 - 16:45 - Tenant Panel Session: “In the room where it happens” \r\n\r\nEvening (19:00 onwards) -  Dinner & Entertainment\r\n\r\nDAY 2 \r\n\r\n08:30 - 09:15 - Morning Networking & Exhibition\r\n\r\n09:15 - 10:45 - Workshop Block C (6 sessions)\r\n\r\n10:45 - 11:15  - Break\r\n\r\n11:15 - 12:45 - Workshop Block D (6 sessions)\r\n\r\n12:45 - 14.00 - Lunch & Networking\r\n\r\n14.00 - 14.45 - Tenant Talks -  4 short, high-energy tenant stories  “What changed because we got involved” \r\n\r\n14.45 - 15.00 - Closing Session \r\n\r\n\r\nKeynote Speakers\r\n\r\nPeter Apps\r\n\r\n \r\n\r\nPete Apps is a journalist and author of the Orwell Prize-winning book Show Me The Bodies which covers the build up to the Grenfell Tower fire. He spent 10 years writing at industry magazine Inside Housing and his work has also appeared in The Guardian, The New Statesman, The Times, The Independent and Private Eye. He appeared in the Netflix film Grenfell: Uncovered in 2025.\r\n\r\nJack Smith\r\n\r\n\r\n\r\nRegulator of Social Housing, Assistant Director Assessment and Tenant Engagement\r\n\r\nJack leads the regulator’s work on tenant engagement. His role includes talking with tenants across the sector, developing regulatory practice using tenant insight and engagement and running the regulator’s referrals and enquiries function. He has previously worked in roles in regulation in higher education and in policy roles in local government and a children’s participation charity.\r\n\r\nJoan Allen - Citizen Tenant Board Member\r\n\r\n\r\n\r\nJoan brings extensive experience in governance, tenant engagement and community-focused leadership. She is passionate about ensuring residents’ voices influence strategic decision making, with a strong focus on inclusivity, transparency and lived experience.\r\n\r\nAs a Board member, Joan supports organisational accountability, performance scrutiny and the delivery of high-quality, equitable services. She has a particular interest in improving engagement with underrepresented groups and embedding fairness and cultural awareness into organisational practice.\r\n\r\nThroughout her career, Joan has worked on initiatives that remove barriers to involvement, build trust and improve outcomes for tenants and communities. She is committed to using insight, evidence and partnership working to help drive meaningful engagement and positive change across the sector.\r\n\r\nEve Blezard - Policy Lead, CIH  \r\n\r\n\r\n\r\nEve Blezard is CIH policy lead for asset management, building safety and culture. She holds a PhD in the Built Environment from The University of Salford and has worked in housing for over 15 years, and has previously held roles at Housing Quality Network and Progress Housing Group. Eve is currently a board member of the Housing Studies Association and the GMCA Good Landlord Charter Governing Board.\r\n\r\n\r\nWorkshops\r\n\r\nHere is a selection of the workshops that will take place during the 2 days.  These are subject to change.\r\n\r\nBefore the event, you will be sent the full list so you can pick which workshops you would like to take part in.\r\n\r\n\r\n\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tTurning Your Voice into Action: How to Influence Your Landlord\r\n\r\n\t\t\tWant to make a real difference where you live? This practical session shares effective ways tenants can raise issues, shape decisions and influence landlords constructively. Learn how to be heard and get results.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tMaking Sense of Data: What Tenants Need to Know\r\n\r\n\t\t\tData can be powerful when you understand it. This session will help tenants read performance figures, ask better questions and use information to challenge, improve services and hold landlords to account.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tThe State of Social Housing: What’s Changing and Why It Matters\r\n\r\n\t\t\tSocial housing is changing fast. Join this session for a plain-English look at the latest policy, regulation and sector developments and what they mean for tenants and communities\r\n\r\n\t\t\t \r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tBuilding Influence Beyond Your Own Landlord\r\n\r\n\t\t\tWant to create change beyond your own organisation? Discover how tenants can work regionally and nationally, connect with others and influence housing policy across the sector.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tJourney to Excellence: What Great Tenant Engagement Looks Like\r\n\r\n\t\t\tExplore what makes an organisation stand out in tenant engagement. Hear examples of excellent practice and learn how landlords and tenants can work together to achieve high standards.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tStronger Tenant Panels: How to Make Them Work\r\n\r\n\t\t\tTenant panels can be powerful when done well. This session looks at how to run effective panels, improve participation, keep meetings focused and ensure real impact.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tAI for Tenants: A Simple Introduction\r\n\r\n\t\t\tArtificial Intelligence is everywhere but what is it, and how could it help tenants? A jargon-free introduction to AI, with practical examples and a look at the opportunities and risks.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tMinistry of Housing Update: National Priorities for Tenants - TBC\r\n\r\n\t\t\tHear directly from the Ministry of Housing, Communities and Local Government on current priorities, upcoming changes and what matters most for tenants.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tInspection in the Spotlight: A Tenant Perspective\r\n\r\n\t\t\tWhat does inspection look like from a tenant point of view? Hear lived experience, lessons learned and how tenant voices can shape successful inspections.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tCommunicating with Confidence\r\n\r\n\t\t\tBuild the skills to speak clearly, make your point and communicate effectively in meetings, consultations and everyday tenant involvement roles.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tScrutiny Made Simple: An Introduction for Tenants\r\n\r\n\t\t\tNew to scrutiny? This session explains what scrutiny is, why it matters and how tenants can use it to improve landlord performance and services.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tThe Social Housing Regulator – how you might hold your landlord to account\r\n\t\t\t\r\n\t\t\tAn interactive session taking participants through the regulator’s role, what they have found in their work this year and how tenants can use those findings to hold their landlords to account and to support their landlords to make improvements. You’ll find out more about what the regulator is seeing, talk with other tenants about what you are seeing as well and think about what landlord improvement should actually looks like.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tInclusivity Champions: Making Engagement Fairer\r\n\r\n\t\t\tLearn how Inclusivity Champions can help ensure tenant engagement reflects all communities. Explore practical ways to reach underrepresented voices and remove barriers.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tTackling Social Housing Stigma\r\n\r\n\t\t\tSocial housing stigma affects people and communities every day. Join this important discussion on challenging stereotypes, changing narratives and building pride.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tChairing Meetings and Speaking Up with Confidence\r\n\r\n\t\t\tLearn how to chair meetings effectively, encourage participation and speak up with confidence in formal settings.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tPass It On: Sharing What You’ve Learned with Others\r\n\r\n\t\t\tBeen on training or attended events? Learn how to turn new knowledge into something useful for other tenants and your community. A practical session on sharing learning well.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tThe Housing Ombudsman - Join us for a practical session about the increased use of AI in the sector. \r\n\r\n\t\t\tWe’ll look at some positive examples of real-world uses and the key risks for landlords and residents. You’ll work on examples of AI generated content to identify potential problems. And we’ll work together to co-design an easy to follow framework for what a good complaint looks like which we’ll be able to share with other residents. \r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tNational Tenant Alliance: Who They Are and Why They Matter\r\n\r\n\t\t\tFind out about the National Tenant Alliance, what work they are doing and their plans for the tenant voice nationally.\r\n\t\t\t\r\n\t\t\r\n\t\r\n\r\n\r\n \r\n\r\n\r\nCosts\r\n\r\nEvening meal and entertainment included in prices\r\n\r\n2 day early bird member only rate - £399 \r\n\r\n2 day early bird non-member rate - £525 \r\n\r\nFor bookings from 1st May 2026\r\n\r\n2 day member only rate - £515 \r\n\r\n2 day non-member rate - £665 \r\n\r\nFor carers cost please contact us \r\n\r\nAll ticket costs are subject to VAT\r\n\r\n\r\nHotel Information \r\n\r\nThe Orchard Hotel is situated next door to the conference venue. Visit their website here.  The Orchard Hotel is now fully booked. \r\n\r\nThere are rooms available at the venues sister hotel, The Jubilee.  Rooms can be booked using this link.  We have a special rate of £115 per room per night, B&B.\r\n\r\nThe Jubilee Hotel is situated 2 miles from the conference venue.  More information can be found here\r\n\r\nTravel Information\r\n\r\nThere is plenty of free parking at the venue \/ hotel.  There are also electric car charging points.\r\n\r\nUsing public transport\r\n\r\nThe conference centre and hotel are 4 miles, (approx. 15 minutes drive) from Nottingham town centre and train station. A taxi will cost approx. £10-£15.\r\n\r\nThere is also a local train station called Beeston which is 4 miles away.\r\n\r\nYou can also use the Nottingham tram directly to the University Campus. Take the tram to University Boulevard and the conference centre is around 10 minutes walk away.\r\n\r\nBy Road\r\n\r\nEast Midlands Conference Centre is situated off the M1, Junction 25,  3 miles from Nottingham.\r\n\r\n\r\nFurther information\r\n\r\nTo make your booking you will need an account for the Tpas website - if your organisation is a Tpas member and you don't already have an account, seach for the organisation here.\r\n\r\nIf you have any issues with booking your conference place, please email lisa.holt@tpas.org.uk\r\n\r\nIf you have any other questions or need further information about the conference, please call Jordan Walker on 0161 871 8521 or email jordan@connectin.co.uk\r\n\r\nFor any cancellation or amendments once you have booked, please check out our terms and conditions.  Please email Lisa.holt@tpas.org.uk for further information.\r\n\r\n\r\nSponsorship Opportunities\r\n\r\nIf you are interested in becoming a conference sponsor, please contact lisa.holt@tpas.org.uk\r\n\r\nOur Event sponsors\r\n\r\n\r\n\r\n \r\n\r\n \r\n\r\n ",
        "start_date_time": "2026-07-14 08:30:00",
        "end_date_time": "2026-07-15 15:00:00",
        "location": "East Midlands Conference Centre, Beeston Lane,, Nottingham, Nottinghamshire, NG7 2RJ",
        "photo": null,
        "category": "Event",
        "status": "active",
        "event_added_date": "2026-01-28 14:12:06",
        "event_modified_date": "2026-06-22 13:51:26",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1247"
    },
    "event_8": {
        "event_id": 1227,
        "name": "Local Authority\/ALMO Staff Member Meet Up (Free)",
        "description": "Local Authority\/ALMO Staff Member Meet Up\r\n\r\nJoin our LA and ALMO staff member network, this has been set up to facilitate peer to peer support and learning amongst LA\/ALMO’s staff. \r\n\r\nThere will be quarterley online meet ups and the group will have a dedicated online networking group on Tpas connect.\r\n\r\nThe session will be held on Zoom on Wednesday 1st July at 11am.\r\n\r\nAGENDA\r\n\r\nScrutiny Special: Challenge, Change and Opportunity in Local Authorities\r\n\r\nScrutiny plays a vital role in improving services, strengthening accountability and ensuring residents’ voices influence decision-making. But what does effective scrutiny look like in local authorities today? What are the challenges around resident involvement, capacity and influence, and where are the opportunities to do things differently?\r\n\r\nThis interactive session will explore the current scrutiny landscape within local authorities, sharing experiences, challenges and examples of good practice. We’ll also consider the impact of recent local elections and discuss how changing political priorities and structures may shape scrutiny and resident influence in the future.\r\n\r\nThe session is being led by Tpas Associate, Dave McKenna\r\n\r\n\r\nWe look forward to seeing you there.\r\n\r\n\r\nOther dates for your diary!\r\n\r\nThursday 22nd October\r\n\r\n\r\n(Please note – this  Meet up is for LA\/ALMO staff only. We are currently busy developing new meet-ups for our tenants and Housing Association members too, so please do keep an eye out for these)\r\n\r\n\r\nHow do I join the event?\r\n\r\nWe will be delivering this webinar on Zoom.  In advance of the session, you will be sent a unique URL to join the event before it begins. \r\n\r\n\r\nIf you need further information, please email lisa.holt@tpas.org.uk",
        "start_date_time": "2026-07-01 11:00:00",
        "end_date_time": "2026-07-01 13:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2025-11-07 16:54:44",
        "event_modified_date": "2026-06-22 10:06:15",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1227"
    },
    "event_9": {
        "event_id": 1211,
        "name": "Ensuring Tenant Scrutiny Works in Housing Organisations",
        "description": "To ensure housing organisations have an effective process in place to ensure tenant scrutiny is effective and sustainable and meets regulatory requirements.\r\n\r\n\r\nTrainer\r\n\r\nJane Eyles (subject to change)\r\n\r\n\r\nWhat will the course cover?\r\n\r\n\r\n\tWhat is tenant scrutiny?\r\n\tHow to do tenant scrutiny\r\n\tRecruitment and support\r\n\tThe role of service heads and support staff\r\n\tThe role of Senior Leadership team\r\n\tLinks with governance\r\n\tReporting and implementation\r\n\tEnsuring the resident voice is heard and promotion\r\n\tTop tips\r\n\r\n\r\n\r\nWhat will delegates learn?\r\n\r\n\r\n\tUnderstanding residents scrutiny and its key principles\r\n\tHow residents undertake a scrutiny review\r\n\tTo understand the overall role of the housing organisation and how this is key to effective scrutiny\r\n\tThe roles of service teams in supporting a review of their service - what resources are needed\r\n\tHow to ensure residents are recruited and supported\r\n\tUnderstanding information and data provision whilst keeping compliant with Data Protection\r\n\r\n\r\n\r\nWho should attend?\r\n\r\nSenior managers and service heads, resident engagement and governance workers, board members, tenant scrutineers (although mostly aimed at housing organisations).\r\n\r\n\r\nTrainer profile\r\n\r\nJane Eyles has been a social housing tenant, a Board Member of a housing association and had a career in housing for the last 33 years. She has independently mentored and supported a number of resident scrutiny groups since it's inception. As a senior manager, she has also advised boards and senior teams on how to respond to resident scrutiny recommendations, overseeing their implementation.\r\n\r\nAs a trainer, she has a PGCE in post compulsory education and has delivered training for Tpas since 2003.\r\n\r\nUsing the combined experiences above she brings a vast knowledge and experience of resident scrutiny and how to demonstrate clear outcomes and value.\r\n\r\nHer style is participative and uses a variey of training methods.\r\n\r\n\r\nImportant Information\r\n\r\nThe course will run from 10am until 3pm.\r\n\r\nThe price is plus VAT.\r\n\r\n\r\nCancellation Policy\r\n\r\nAll cancellations must be made in writing. If you cancel your place less than 7 working days before the webinar you will incur the full cost.\r\n\r\nIf you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.\r\n\r\nOnce we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.\r\n\r\n\r\nTpas Right to Cancel\r\n\r\nWe aim to make sure that the webinars run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the webinar. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled webinar we will give you a full refund. Should we run the webinar again, we will give you priority.",
        "start_date_time": "2026-06-30 10:00:00",
        "end_date_time": "2026-06-30 15:00:00",
        "location": "www.zoom.us, ., ., www.zoom.us, ., .",
        "photo": null,
        "category": "Training Course",
        "status": "active",
        "event_added_date": "2025-10-28 10:41:38",
        "event_modified_date": "2026-06-23 07:44:20",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1211"
    }
}