{
    "event_1": {
        "event_id": 1249,
        "name": "The National Tenant Scrutiny Conference 2026",
        "description": "PLEASE NOTE: We are currently working on a new website so online bookings for our events have been paused until 1 September 2026. If you have any queries, please contact membership@tpas.org.uk.\r\n\r\nPlease accept our apologies for any inconvenience caused during this time.\r\n\r\n\r\nThe Art of Good Scrutiny - Asking the right questions, following the evidence and making change happen\r\n\r\nBook your place now\r\n\r\nWednesday 14th October 2026, Mercure Hotel, Northampton\r\n\r\nJoin us for the only national conference dedicated to tenant led scrutiny. \r\nThis one-day event brings together tenants, staff and sector experts from across the country to explore what good scrutiny looks like in practice, and how it can drive real change.\r\n\r\nWhat to expect\r\n\r\n\r\n\tInsight and updates from leading scrutiny and engagement experts\r\n\tInteractive, hands-on workshops focused on real-life challenges\r\n\tPractical examples of effective scrutiny in action\r\n\tPlenty of opportunities to connect, share ideas and learn from others\r\n\r\n\r\nWhether you’re a tenant involved in scrutiny or a staff member supporting resident-led activity, this conference is designed to inspire collaboration, build confidence and share best practice.\r\n\r\nSpaces are limited, so we recommend booking early to secure your place.\r\n\r\n\r\nProvisonal Programme - Subject  to Change\r\n\r\n\r\n\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tTime\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tSession\r\n\t\t\t\r\n\t\t\r\n\t\r\n\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t8.30am – 9.15am\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tARRIVALS AND REGISTRATION\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t9.15am – 9.30am\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tWELCOME AND CONFERENCE OVERVIEW\r\n\r\n\t\t\tA welcome to the day and an introduction to the theme, The Art of Good Scrutiny.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t9.30am – 10.20am\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tOPENING KEYNOTE\r\n\r\n\t\t\tKeynote speaker with expertise and insight into scrutiny, challenge and accountability, exploring what good scrutiny looks like and why asking the right questions matters.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t10.20am – 11.00am\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tTHE ART OF GOOD SCRUTINY: PANEL AND AUDIENCE Q&A\r\n\r\n\t\t\tA lively discussion exploring what great scrutiny looks like from a tenant, landlord and regulatory perspective.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t11.00am\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tBREAK\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t11.15am - 12.30pm\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tMORNING WORKSHOPS\r\n\r\n\t\t\tChoose from five practical and interactive workshops. See workshop menu below.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t12.30pm\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tLUNCH AND NETWORKING\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t1.30pm - 2.45pm\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tAFTERNOON WORKSHOPS\r\n\r\n\t\t\tChoose from five practical and interactive workshops. See workshop menu below.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t2.45pm\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tBREAK\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t3.00pm – 3.50pm\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tSCRUTINY IMPACT SHOWCASE: WHAT CHANGED BECAUSE TENANTS ASKED?\r\n\r\n\t\t\tShort, practical stories showing the issue, the evidence, the recommendation and the difference made. Featuring different approaches to tenant-led scrutiny, with an audience vote for the story showing the clearest impact.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t3.50pm – 4.00pm\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tCLOSING REMARKS\r\n\t\t\t\r\n\t\t\r\n\t\r\n\r\n\r\n\r\nPROVISIONAL WORKSHOP MENU\r\n\r\nFive workshops will run in each session. Workshops are designed to offer a mix of practical skills, live examples, strategic challenge and content for both new and experienced scrutineers\r\n\r\n\r\n\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tWorkshop\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tWhat it will cover\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tNo nonsense guide to scrutiny for newcomers\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tA straightforward introduction to what scrutiny is, what it is not, how a review works and how tenants can ask useful questions without needing to be technical experts.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tCollaborative scrutiny across landlords\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tResidents and staff from Hull City Council, Red Kite Community Housing, Vico and VIVID have dared to try a different approach to scrutiny. In this session you’ll hear about their progress so far, the lessons they’ve learnt along the way and plans for the future. Plus you’ll also have the chance to explore how you could approach a collaborative approach within and beyond your own organisation too, to improve service delivery.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tScrutiny that changes digital services\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tA practical case study showing how tenant scrutiny can shape websites, apps and online services through resident testing, evidence and challenge.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tThe questions good scrutineers ask\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tPractical skills for interviewing, following up vague answers, testing assumptions, separating evidence from opinion and knowing when to keep digging.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tScrutiny in local authorities\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tHow tenant scrutiny can work effectively within democratic structures, including relationships with officers and councillors, access to information and routes into decision making.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tMeasuring the impact: answering the “so what?” question\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tHow groups can track recommendations, evidence service change, demonstrate wider value and report impact honestly without over claiming.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tCreating a culture where scrutiny can succeed\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tWhy good processes can fail when organisations are defensive, selective with evidence or unwilling to hear challenge, and what tenants, staff, boards and councillors can do to create the right culture.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tGovernance, decisions and the route from recommendation to action\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tHow scrutiny findings reach the people with authority to act, how responses should be challenged, and how oversight can continue until agreed actions are delivered.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tGrowing and sustaining a strong scrutiny panel\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tHow to recruit, support and retain scrutineers, build confidence to challenge and keep the work purposeful, inclusive and effective.\r\n\t\t\t\r\n\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tChoosing the issues that matter now and next\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tHow to identify what tenants should scrutinise now and in the future, balancing tenant priorities, performance evidence, complaints, regulatory findings, sector change and emerging risks.\r\n\t\t\t\r\n\t\t\r\n\t\r\n\r\n\r\nPlease note: This is a provisional programme and session titles, content and timings may change as speakers and contributors are confirmed.\r\n\r\nWho Should Attend?\r\n\r\nThis conference will provide a perfect opportunity for staff, residents, tenants, board members, councillors and anyone else with a passion for scrutiny to come together to learn, network and shape the future of tenant scrutiny.\r\n\r\n\r\nAbout the Venue\r\n\r\nThe hotel is located in Northampton town centre and has a large free car park.\r\n\r\nTravelling by Rail\r\n\r\nThe venue is just 5-10 minutes walk from Northampton railway station.  The bus station is 2 minutes walk away.\r\n\r\nWe have a special rate of £130 per room, B&B at the hotel for Tuesday 13th October. You can book your room by calling the hotel directly on 01604 739988, option 1 and quote Tpas.\r\n\r\nYou can also book your rooms online following these instructions (upto 2\/9\/26):\r\n\r\n\r\n\tVisit All.com.\r\n\tEnter the location as Northampton.\r\n\tSelect the date of stay: 13th (one night only).\r\n\tFor 1 guest, the rate is £130 per night. Breakfast and car parking are included.\r\n\tSelect “Special Rate” \r\n\tPromo Code TPAS2026, click “Confirm,” then press “Search” to view the available rates.\r\n\r\n\r\nOther Hotels nearby\r\n\r\nTravelodge Northampton Central - 5 mins walk to the venue\r\nTo book\r\n\r\nIbis Northampton - opposite the hotel\r\n\r\nTo book\r\n\r\n\r\nFurther information\r\n\r\nIf you have any questions or need further information, please call Lisa Holt on 0161 868 3500 or email lisa.holt@tpas.org.uk\r\n\r\nFor any cancellation or amendments once you have booked, please check out our terms and conditions.  Please email Lisa.holt@tpas.org.uk for further information.\r\n\r\n ",
        "start_date_time": "2026-10-14 09:15:00",
        "end_date_time": "2026-10-14 16:00:00",
        "location": "Mercure Hotel, Silver Street, Northampton, Northamptonshire, NN1 2TA",
        "photo": null,
        "category": "Event",
        "status": "active",
        "event_added_date": "2026-01-28 17:12:50",
        "event_modified_date": "2026-08-24 15:44:17",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1249"
    },
    "event_2": {
        "event_id": 1284,
        "name": "Cultural Awareness in Housing (Free)",
        "description": "PLEASE NOTE: We are currently working on a new website so online bookings for our events have been paused until 1 September 2026. If you have any queries, please contact membership@tpas.org.uk.\r\n\r\nPlease accept our apologies for any inconvenience caused during this time.\r\n\r\n\r\n“Is There a Seat at the Table?” – Exploring Cultural Awareness in Housing\r\n\r\nThis interactive session explores how cultural background, language, and identity shape tenant experiences and engagement. Designed for housing professionals and tenants alike, the session combines practical guidance with reflective activities to help participants:\r\n\r\n\r\n\tUnderstand the impact of culture, identity, and intersectionality on tenant experiences.\r\n\tApply inclusive communication techniques across language and cultural differences.\r\n\tRecognise and challenge bias while reflecting on power dynamics in tenant-staff relationships.\r\n\tExplore real-world examples of effective engagement with underrepresented communities.\r\n\r\n\r\nThrough case studies, breakout discussions, and reflective exercises, you’ll gain practical strategies to foster trust, inclusivity, and empowerment in your housing services.\r\n\r\nThis session can only allow a maximum of 20 delegates.\r\n\r\n\r\nHow do I join this session?\r\n\r\nWe will be hosting this session on Zoom  - a link will be sent to you if you have booked on this event.\r\n\r\nInformation regarding recording of this online event.\r\n\r\nPlease note this session will be recorded. We do this so that attendees and Tpas members can revisit the content afterwards.\r\nThe recording will be shared with registered attendees and available for Tpas members to download afterwards on the Tpas website.\r\nThe recording will be stored securely in the Tpas online resource hub and available on the YouTube platform (only available with the link to view).\r\n\r\nIf you would like further information, please email annie.chase@tpas.org.uk",
        "start_date_time": "2026-09-29 10:00:00",
        "end_date_time": "2026-09-29 13:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2026-06-17 15:54:07",
        "event_modified_date": "2026-08-24 13:11:42",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1284"
    },
    "event_3": {
        "event_id": 1285,
        "name": "Inclusive Tenant Engagement (Free)",
        "description": "PLEASE NOTE: We are currently working on a new website so online bookings for our events have been paused until 1 September 2026. If you have any queries, please contact membership@tpas.org.uk. \r\n\r\nPlease accept our apologies for any inconvenience caused during this time.\r\n\r\n\r\nJoin us for this practical and thought-provoking session exploring how to make tenant engagement truly inclusive.\r\n\r\n\r\nThis webinar will help housing professionals move beyond tokenistic engagement to capture meaningful resident voice that reflects the full diversity of their communities. We’ll explore the barriers that prevent some residents from being heard, from accessibility and digital exclusion to cultural and systemic factors, we’ll also share practical ways to overcome them.\r\n\r\nThrough real-life case studies, breakout discussions, and reflection activities, you’ll leave with the tools and confidence to build engagement practices that are fair, accessible, and aligned with the Regulator of Social Housing’s expectations.\r\n\r\nPerfect for Housing Officers, Engagement Officers, and anyone working to strengthen resident involvement and equality in housing.\r\n\r\nThis session can only allow a maximum of 100 delegates.\r\n\r\n\r\nHow do I join this session?\r\n\r\nWe will be hosting this session on Zoom  - a link will be sent to you if you have booked on this event.\r\n\r\nInformation regarding recording of this online event.\r\n\r\nPlease note this session will be recorded. We do this so that attendees and Tpas members can revisit the content afterwards.\r\nThe recording will be shared with registered attendees and available for Tpas members to download afterwards on the Tpas website.\r\nThe recording will be stored securely in the Tpas online resource hub and available on the YouTube platform (only available with the link to view).\r\n\r\nIf you would like further information, please email lisa.holt@tpas.org.uk",
        "start_date_time": "2026-09-25 11:00:00",
        "end_date_time": "2026-09-25 12:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2026-06-18 13:09:25",
        "event_modified_date": "2026-08-24 12:32:41",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1285"
    },
    "event_4": {
        "event_id": 1234,
        "name": "Best Practice in Tenant Engagement Club",
        "description": "PLEASE NOTE: We are currently working on a new website so online bookings for our events have been paused until 1 September 2026. If you have any queries, please contact membership@tpas.org.uk. Please accept our apologies for any inconvenience caused during this time.\r\n\r\n\r\nBest Practice in Tenant Engagement Club \r\n\r\nJoin us for our brand-new club dedicated to celebrating and sharing great tenant engagement!  \r\n\r\nEach session showcases real examples of what works in practice — from digital involvement and co-design to community-led initiatives. \r\n\r\nConnect with others, learn new approaches, and take away practical ideas to strengthen engagement in your own organisation. \r\n\r\nWhether you’re new to engagement or a seasoned practitioner, this club will help you stay inspired, informed, and connected to the very best practice in the sector. \r\n\r\nThis Clubs Speakers: \r\n\r\nTBC \r\n\r\nForthcoming events:  \r\n\r\n\r\n\t\r\n\t18th November \r\n\t\r\n\r\n\r\n\r\nTake Part: \r\n\r\nIf you’d like to take part in the Best Practice Club to showcase some of your work, please contact Annie Chase, Membership and Events Administrator, on annie.chase@tpas.org.uk \r\n\r\n \r\n\r\n\r\nHow do I join the webinar?\r\n\r\nWe will be delivering this free webinar on zoom - you will be sent a link to access the session a few days before.\r\n\r\nInformation regarding recording of this online event.\r\n\r\nPlease note this session will be recorded. We do this so that attendees and Tpas members can revisit the content afterwards.\r\nThe recording will be shared with registered attendees and available for Tpas members to download afterwards on the Tpas website.\r\nThe recording will be stored securely in the Tpas online resource hub and available on the YouTube platform (only available with the link to view).\r\n\r\nWe hope you can join us! ",
        "start_date_time": "2026-09-15 11:00:00",
        "end_date_time": "2026-09-15 12:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2025-11-21 17:00:24",
        "event_modified_date": "2026-08-24 12:30:03",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1234"
    },
    "event_5": {
        "event_id": 1217,
        "name": "The Tpas National Scrutiny Club Member Meet Up (Free)",
        "description": "PLEASE NOTE: We are currently working on a new website so online bookings for our events have been paused until 1 September 2026. If you have any queries, please contact membership@tpas.org.uk. Please accept our apologies for any inconvenience caused during this time.\r\n\r\nThe Tpas National Scrutiny Club Member Meet Up\r\n\r\nJoin our Tenant Scrutineer member network. This has been set up to facilitate peer to peer support and learning amongst our tenant members\r\n\r\nThere will be quarterley online meet ups and the group will have a dedicated online networking group on Tpas connect.\r\n\r\nThe session will be held on Zoom on:\r\n\r\nWednesday 2nd September, 6pm-8pm.\r\n\r\nAGENDA\r\n\r\nChloe Fletcher, Head of Policy and External Affairs at CIH will be joining us to explore the challenges around social landlords accessing tenants’ homes for essential safety checks and works. She will outline why CIH is supporting an amendment to the Social Housing Bill to provide legal clarity for both landlords and tenants on this critical safety issue.  Chloe will explain the existing problems, why it matters, how we got here and what could change with an amendment to the Social Housing Bill and clear guidance on good practice from the Government. The session will explore what the proposed change could mean for tenants and landlords, and how it could work in practice. Join us to understand the issue and ask Chloe questions about the proposed amendment.\r\n\r\n\r\nOther dates for your diary!\r\n\r\n2nd December 2026 at 2pm\r\n\r\n\r\n(Please note – these Meet ups are for Tenant Scrutineers only.)\r\n\r\n\r\nHow do I join the event?\r\n\r\nWe will be delivering this webinar on Zoom. In advance of the session, you will be sent a unique URL to join the event before it begins.\r\n\r\n\r\nAbout the National Scrutiny Club\r\n\r\nThis exclusive members only Club is now open!\r\n\r\nHosted on our Tpas Connect App or website, this club is for tenants, residents, leaseholders, and customers only, who are Tpas members, and who are involved in, or have an interest in all things scrutiny.\r\n\r\nFor more information and how to join click here\r\n\r\n\r\nIf you need further information, please email lisa.holt@tpas.org.uk",
        "start_date_time": "2026-09-02 18:00:00",
        "end_date_time": "2026-09-02 20:00:00",
        "location": "https:\/\/www.tpas.org.uk\/",
        "photo": null,
        "category": "eLearning",
        "status": "active",
        "event_added_date": "2025-10-28 16:18:47",
        "event_modified_date": "2026-08-25 10:00:49",
        "external_link": "https:\/\/www.tpas.org.uk\/tpas-events\/show\/1217"
    }
}