Better Communication and Decision Making

More and more tenants/customers/residents are being asked to think and operate strategically in their engagement roles which is great news. But, what does this actually mean and how do you do it?! 

Further details

This session considers what 'strategic' means and what skills are needed to be a strategic thinker and communicator.

Cancellation Policy

All cancellations must be made in writing. If you cancel your place less than 7 working days before the training you will incur the full cost.

If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.

Once we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.

Tpas Right to Cancel

We aim to make sure that the training courses run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the training. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled training we will give you a full refund. Should we run the training again, we will give you priority.


Mon 20th Sep 2021, 1:00pm - 4:00pm

Event URL:


Better Communication and Decision Making
Membership Staff Tenant
Members £75.00 £75.00
Non-Members £100.00 £100.00

Event Contact

Name: Helen Phillips


Phone: 07858 717373

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