Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Training calendar below

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Building Safety (1)
Care and Support (1)
Commercial Membership (2)
Communities (8)
Community Engagement (360)
Customer Insight (121)
Digital Engagement (54)
Engagement (6)
Leasehold/Shared Ownership (10)
Measuring Value (77)
Member Forums (178)
Membership Materials (91)
National Housing Policies (113)
Online platform (8)
Regeneration (4)
Regulation & Standards (208)
Scrutiny & Co-regulation (260)
Strategies, Plans & Reports (70)
Technology (1)
Tenant Engagement (354)
Tenant Engagement Standards (160)
Tenant Panels / Associations (227)
Tenant Satisfaction Measures (29)
Tpas Products and Services (32)
Volunteering (19)
White Paper (121)
Youth Engagement (4)

Training and events:

Title Start Type Town
Investigating Complaints & Resolving Disputes 02/07/24 10:00 Training Course www.zoom.us
Introduction to Scrutiny 11/06/24 10:00 Training Course www.zoom.us
Introduction to Scrutiny 06/08/24 10:00 Training Course www.zoom.us
Introduction to Scrutiny 01/10/24 10:00 Training Course www.zoom.us
Introduction to Scrutiny 02/12/24 10:00 Training Course www.zoom.us
Introduction to Being a Board Member 19/06/24 10:00 Training Course www.zoom.us
Introduction to Being a Board Member 22/10/24 10:00 Training Course www.zoom.us
Housing Policy & Regulation 13/06/24 10:00 Training Course www.zoom.us
Holding Your Landlord to Account 01/05/24 10:00 Training Course www.zoom.is
Holding Your Landlord to Account 05/09/24 10:00 Training Course www.zoom.is
Ensuring Resident Scrutiny Works in Housing Organisations 17/06/24 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 24/09/24 10:00 Training Course www.zoom.us
Engagement for Non Engagement Workers 04/06/24 10:00 Training Course www.zoom.us
Engagement & GDPR 19/11/24 13:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 15/05/24 10:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 19/09/24 13:00 Training Course www.zoom.us
Effective Political Oversight of Housing Portfolios 21/11/24 10:00 Training Course www.zoom.us
Effective Challenging & Questioning Skills 13/05/24 10:00 Training Course www.zoom.us
Digital Engagement & Social Media 10/09/24 10:00 Training Course www.zoom.us
Delivering Scrutiny Digitally 08/05/24 10:00 Training Course www.zoom.us