Learning with Tpas
All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.
Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too.
Remember all of our training sessions are discounted for Tpas members, and some are even free!
View our Training calendar below
Training and events:
Title | Start | Type | Town |
---|---|---|---|
Embedding a Culture of Inclusive Customer Care | 15/05/24 10:00 | Training Course | www.zoom.us |
Investigating Complaints & Resolving Disputes | 02/07/24 10:00 | Training Course | www.zoom.us |
Understanding Performance Data and Insight | 16/07/24 10:00 | Training Course | www.zoom.us |
Procurement & The Role of Customers | 18/07/24 10:00 | Training Course | www.zoom.us |
Using Behavioural Insights to Increase Involvement | 22/07/24 09:30 | Training Course | www.zoom.us |
Creating a Positive Engagement Culture | 25/07/24 10:00 | Training Course | www.zoom.us |
Top Ten Tips for Effective Consultation | 30/07/24 10:00 | Training Course | www.zoom.us |
Resident Engagement & Building Safety | 31/07/24 10:00 | Training Course | www.zoom.us |
Introduction to Scrutiny | 06/08/24 10:00 | Training Course | www.zoom.us |
Chairing Skills | 20/08/24 10:00 | Training Course | www.zoom.us |
Meeting & Committee Skills | 03/09/24 10:00 | Training Course | www.zoom.us |
Holding Your Landlord to Account | 05/09/24 10:00 | Training Course | www.zoom.is |
Digital Engagement & Social Media | 10/09/24 10:00 | Training Course | www.zoom.us |
Mystery Shopping | 17/09/24 10:00 | Training Course | www.zoom.us |
Embedding a Culture of Inclusive Customer Care | 19/09/24 13:00 | Training Course | www.zoom.us |
Ensuring Resident Scrutiny Works in Housing Organisations | 24/09/24 10:00 | Training Course | www.zoom.us |
Introduction to Scrutiny | 01/10/24 10:00 | Training Course | www.zoom.us |
Maximise the Power of Scrutiny | 08/10/24 10:00 | Training Course | www.zoom.us |
Resident Engagement & Building Safety | 10/10/24 10:00 | Training Course | www.zoom.us |
Introduction to Being a Board Member | 22/10/24 10:00 | Training Course | www.zoom.us |