Self Assessment
Benchmark your tenant engagement activity with our Self Assessment.
Discover your current position in operating your resident engagement activity and set some goals to improve.
The Tpas Self Assessment is built upon the National Tenant Engagement Standards and will enable you to quickly identify opportunities for improvement.
What’s involved?
It is a short assessment based on the Tpas National Tenant Engagement Standards.
It is a series of reflective questions for you to consider and decide if you feel engagement in your organisation meets the standards, or whether there is room for improvement.
Why should you take the Self Assessment?
It will help to highlight areas of good practice in your organisation but it will also help you to identify where you might need extra help and support from Tpas.
Who is eligible for the Self Assessment?
All Landlord members are eligible to take the Self Assessment.
Upcoming training and events
- Equity, Diversity & Inclusion (EDI) for Involved Customers
- Mystery Shopping
- Introduction to Being a Board Member of a Housing Association
- A Councillors guide to Social Housing Consumer Standards (Free)
Latest news
- El Melbourne's First Tpas Event - London Member Meet Up
- The Housing Community Summit: A Celebration of People and Progress
- Housing Ombudsman Spotlight: Repairing Trust in Housing Services
- Getting Out of the Living Room: Learning, Listening and Being Inspired