News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 1 to 5 of 967 articles.
Beyond accreditation: what’s changed over the past year
Thursday 9th of July 2026
A year on from achieving TPAS accreditation, the question for us hasn’t been what did we achieve? It’s been what’s changed because of it?
The accreditation recognised our approach to customer engagement. Since then, we’ve focused on building on that, strengthening and evolving how customer influence shows up in our day-to-day work. Rather than treating it as something separate, we’ve looked at how it shapes decisions, services, and everyday interactions.
Topics: Tenant Engagement , Community Engagement
There But for the Grace
Thursday 9th of July 2026
He was born in a council house on a quiet street, the kind where neighbours nodded to one another and children played until the streetlights hummed to life. His parents were good people — not wealthy, not privileged, but steady, loving, and determined to give their children a chance.
Topics:
Scrutiny Special: Revisiting the Keys to Tenant Scrutiny Success
Tuesday 7th of July 2026
Our July 2026 Local Authority and ALMO Engagement Officers Meet-Up brought together colleagues from across the sector for a “Scrutiny Special” exploring the challenges, opportunities and practical realities of tenant scrutiny in local authorities.
Topics: Tenant Engagement , Scrutiny & Co-regulation
Tpas on Tour - A spring full of ideas, connections and great conversations
Tuesday 23rd of June 2026
This spring, Team Tpas hit the road for our regional member events, travelling across the country and catching up with members in Taunton, Kingston, Hull, Skelmersdale, Birmingham, Letchworth Garden City and Worthing.
Topics: National Housing Policies, Regulation & Standards
Moving from Tokenistic to Meaningful Engagement: Creating Space for Every Tenant Voice
Thursday 18th of June 2026
Our recent Tpas webinar ‘Inclusive Tenant Engagement’, explored one of the biggest challenges facing housing organisations today, how we move from simply hearing resident voices to genuinely creating inclusive and meaningful opportunities for all tenants to shape services.
Topics: Tenant Engagement Standards