Expertise

Our expertise is built upon our staff holding a broad range of experience in housing services, policies and standards, coupled with our unique relationship with tenants, landlords and contractors.
We’ve been at the heart of the tenant involvement agenda for over 26 years, bringing landlords and tenants together to find solutions that improve services, save money and bring lasting change to communities.
We work with you to identify the support you need, the outcomes you want and the achievements that are important to you.
Explore our team, our projects and our key themes of expertise to learn from our latest cutting edge thinking, guidance, projects and courses.
Our experts
Meet our team of experts who all take a ‘resident-first’ approach to help transform communities and deliver change that matters.
Our projects
Tpas deliver short and long term projects all across the country for clients including housing associations, local authorities, contractors and suppliers. Discover our latest and past projects.
Independent Advice Services
Take a look at our services to support your organisation involved in regeneration, stock transfers, mergers and demergers, structural or governance changes.
Scrutiny Services
Understand how our scrutiny services drive change, increase efficiency and have a positive impact on tenant satisfaction and transparency.
Community Development Services
Discover how we can help you to create productive relationships between residents and the wider community.
Consultation and Research Services
We can help you access and involving your target stakeholders to define your objectives enable you to deliver more effectively with greater results.
Leasehold Engagement Services
We can help you demonstrate excellent value for money and efficient services for leaseholders. Create an effective and positive relationship with your leaseholders.
Upcoming training and events
- From Lived Experience to Boardroom Influence Webinar (Free)
- Embedding a Culture of Inclusive Customer Care
- Understanding Performance Data and Insight
- Introduction to Being a Board Member of a Housing Association
Latest news
- Who holds the power?
- Inside Housing - The conversation about improving homes is still missing a critical piece
- Tpas: Tenants must be central to delivering decent, affordable, energy-efficient homes.
- What’s Top of the Engagement To-Do List for 2026?