Policy and Influence
Tpas delivers policy and strategic level support to individual organisations..
We are responsible for developing the first national tenant engagement standards in England.
We are also regularly consulted by the government on developing on policies that impact upon tenants and the regulatory standards and take a proactive in representing and informing the sector and government on modernising tenant involvement delivery. Enabling us to stay ahead of the curve of national housing policy.
Find out what we think about important issues affecting tenant involvement in social housing, what we’re doing about them and how we can support you to address them.
Tpas National Tenant Engagement Standards
We've brought together flexible principles for delivering excellent tenant involvement.
Click here to download the standards
White Paper
The new Social Housing White Paper will transform the way social housing is run, regulated and crucially the way tenants can influence services.
Click here to explore our help hub
Housing Hotdesk
Your regular housing update from the Tpas Policy & Insight team.
Find the most recent Housing Hotdesk here
Upcoming training and events
- Procurement & The Role of Customers
- Local Authority/ALMO Staff Member Meet Up (Free)
- Equity, Diversity & Inclusion (EDI) for Involved Customers
- Holding Your Landlord to Account
Latest news
- Re-energising Tenant Engagement: Innovation, Creativity and the New Participation Wave
- Tpas Event - Housing Ombudsman Annual Complaints Review 2024–25: What the Latest Findings Tell Us
- Exploring Fresh Approaches to Resident Engagement - Resident Closeness: Building Meaningful Connections That Drive Better Outcomes
- NEW - Tpas Best Practice in Tenant Engagement Club 2026
