Blog
Showing 1 to 5 of 248 articles.
Let's Ban the C-word!
Thursday 14th of August 2025
As an ‘informed’ tenant, I hadn't expected to be fighting a battle with housing providers over terminology. I thought we were maintaining a truce, the chance for everyone to take a few deep breaths after a few years of rapid and disruptive change.
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A Decade of Renewal: What It Means for Tenant Voice and Influence in Social Housing
Tuesday 5th of August 2025
On 2 July 2025, the UK Government launched its flagship policy document:
“Delivering a Decade of Renewal for Social and Affordable Housing” — a strategy aimed at reversing decades of underinvestment, rebuilding public confidence, and ensuring every tenant has a decent, affordable, and safe home.
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Our Accreditation Journey – Embedding Customer Voice at the Heart of What We Do
Monday 4th of August 2025
Bali Nahal, Assistant Director of Customer Services at Estuary Housing Association, talks about their journey to Tpas Landlord Accreditation.
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Why tenant engagement must shape the future of affordable housing - The subject at our recent LA meetup
Wednesday 23rd of July 2025
At our recent Local Authority and ALMO meetup, we explored how tenants can influence the design, delivery, and impact of new housing developments. From shaping communities to raising concerns, their voices are vital to getting it right.
Topics: National Housing Policies, Regulation & Standards
The Room Where It Happens: The Strategic Power of Tenant Involvement in Social Housing
Tuesday 22nd of July 2025
In this new world of regulation tenants are increasingly demanding that they have a voice not just on day to services but strategic delivery to.
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