DIY Review
Benchmark your tenant engagement activity with our DIY Review.
Discover your current position in operating your resident engagement activity and set some goals to improve.
The Tpas DIY Review is built upon the National Tenant Engagement Standards and will enable you to quickly identify opportunities for improvement.
What’s involved?
It is a short assessment based on the Tpas National Tenant Engagement Standards.
It is a series of reflective questions for you to consider and decide if you feel engagement in your organisation meets the standards, or whether there is room for improvement.
Why should you take the DIY Review?
It will help to highlight areas of good practice in your organisation but it will also help you to identify where you might need extra help and support from Tpas.
Who is eligible for the DIY Review?
All Landlord members are eligible to take the DIY Review.
Download the Do It Yourself Review
Upcoming training and events
- Role of Tenants on Council Housing Boards and Committees
- A Councillors guide to Social Housing Consumer Standards (Free)
- Embedding a Culture of Inclusive Customer Care
- Procurement & The Role of Customers
Latest news
- Moving from Tokenistic to Meaningful Engagement: Creating Space for Every Tenant Voice
- Cultural Awareness in Housing
- June Ezine
- VIVID's approach to equality diversity and culture across the organisation