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Ask The Ombudsman - what we heard
Tuesday 10th of June 2025
On Monday, the 9th of June, we had another great session with Richard Blakeway. The Housing Ombudsman was quizzed for nearly an hour by 35 tenants on a range of subjects. Here are just some of the highlights.
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Gateshead's Experience of the Tpas Accreditation Process
Monday 9th of June 2025
The regulatory framework for social housing strongly emphasises listening to tenants and acting on their views. Gateshead applied for the Tpas accreditation to independently test our current approach and identify areas for improvement.
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