Blog

Showing 1 to 1 of 1 articles.


Our Accreditation Journey – Embedding Customer Voice at the Heart of What We Do

Monday 4th of August 2025

Bali Nahal, Assistant Director of Customer Services at Estuary Housing Association, talks about their journey to Tpas Landlord Accreditation.

  Read more

Topics:


Are you a member?

Join Tpas today

Search news and views

 Reset

Topics

  • Commercial Membership (1)
  • Communities (4)
  • Community Engagement (14)
  • Customer Insight (14)
  • Digital Engagement (1)
  • Engagement (5)
  • Measuring Value (12)
  • Member Forums (12)
  • Membership Materials (6)
  • National Housing Policies (11)
  • Regeneration (1)
  • Regulation & Standards (13)
  • Scrutiny & Co-regulation (16)
  • Spread the Word (1)
  • Strategies, Plans & Reports (17)
  • Tenant Engagement (26)
  • Tenant Engagement Standards (1)
  • Tenant Panels / Associations (3)
  • Tenant Satisfaction Measures (1)
  • Tpas Products and Services (5)
  • White Paper (4)