News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 46 to 50 of 908 articles.


Landlord Accreditation Process with Estuary Housing Association

Tuesday 17th of December 2024

We spoke to Estuary Housing Association on how they found the Tpas Landlord Accreditation Process.

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Tenant Satisfaction Measures Report - It's Not About Numbers, But They Do Help

Tuesday 10th of December 2024

So, the regulator released the national Tenant Satisfaction Measures report recently, does it contain any major surprises for our sector?  I would say the results didn’t tell us anything we didn’t already know but there is still a lot to learn. Let’s look at some of the key takeaways from the report.

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Topics: Tenant Engagement , Customer Insight, Communities, Engagement, Tenant Satisfaction Measures


Driving Successful Tenant Engagement Through Smart Communication

Tuesday 10th of December 2024

Are you looking to improve tenant engagement? Find out how South Holland District Council kicked off their work with Tpas by maximising survey responses. Read more to learn the secrets of smart communication for successful resident involvement!

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RSH publishes analysis on tenant satisfaction in the social housing sector

Thursday 28th of November 2024

This is the first year that RSH has required social landlords to generate and publish Tenant Satisfaction Measures.

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New Members and Updates November 2024

Monday 25th of November 2024

This month we welcomed two new members to Team Tpas, Solihull Care HA, and Kingston Council. Welcome aboard!

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Topics

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  • Measuring Value (39)
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  • National Housing Policies (36)
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  • Spread the Word (1)
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  • Tenant Engagement Standards (2)
  • Tenant Panels / Associations (4)
  • Tenant Satisfaction Measures (3)
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