News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 556 to 560 of 913 articles.
How we radically improved our repairs service by listening to our residents
Friday 25th of January 2019
We were impressed by the way Homes For Sedgemoor dramatically improved their repairs services by listening and involving their residents. Here, Michelle Roberts, Customer Focus Manager explains more.
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The Changing World of Scrutiny Event - 17 January 2019
Thursday 24th of January 2019
Emma Gilpin, Neighbourhood Manager from Weaver Vale Housing shares her experience of Tpas's Changing World of Scrutiny event held at Cobalt Housing in Liverpool which took place on 17 January 2019.
Topics: Scrutiny & Co-regulation
Responding to the Green Paper as a contractor
Wednesday 16th of January 2019
Last year Wates Living Space became the first organisation to achieve 100% for tenant engagement in the Tpas Contractor Accreditation assessment process. David Morgan, Managing Director of Wates Living Space discusses the importance of quality customer care and its role in enhancing services within the sector.
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Welcome to our new members
Monday 14th of January 2019
What a brilliant start to the year welcoming 2 new members to the Tpas family...
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Women's Housing Forum launch debut event
Friday 11th of January 2019
The Women’s Housing Forum was set up to research and address the challenges that women face in accessing and keeping housing, raising awareness of the link between women’s housing needs and gender inequality.
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