Resident Closeness: Building Meaningful Connections That Drive Better Outcomes

Join us for a webinar exploring Resident Closeness, an innovative approach that transforms how organisations connect with people through the lived experience.

This session will demonstrate how colleagues across your organisation can actively engage with residents to uncover what truly matters in their daily lives and identify the moments that can have the greatest impact, helping to deliver positive outcomes. 

Through practical tips and proven techniques, you'll discover how to move beyond surface-level interactions to foster genuine understanding and meaningful connections. This webinar will equip you with actionable strategies to deepen resident engagement, drive cultural change within your organisation, and ensure that resident voices shape the services and experiences you deliver. 

This webinar is being delivered by TLF, you can find out more about TLF here 

How do I join the webinar?

We will be delivering this free webinar on zoom - you will be sent a link to access the session a few days before.

We hope you can join us!