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At our recent Local Authority and ALMO meetup, we explored how tenants can influence the design, delivery, and impact of new housing developments. From shaping communities to raising concerns, their v
In this new world of regulation tenants are increasingly demanding that they have a voice not just on day to services but strategic delivery to.
Asim Munir, Engagement and Communications Service Manager at St. Leger Homes talks about Tpas Exemplar Accreditation
On Monday, the 9th of June, we had another great session with Richard Blakeway. The Housing Ombudsman was quizzed for nearly an hour by 35 tenants on a range of subjects. Here are just some of the hig
The regulatory framework for social housing strongly emphasises listening to tenants and acting on their views. Gateshead applied for the Tpas accreditation to independently test our current approach

Do tenants sometimes feel like they are seen as second-class citizens just because they live in Council or Housing Association homes?
Founded in 1900 and headquartered in Berlin, the German Tenants’ Association is a federation of local and regional tenants' organisations that provides legal assistance, lobbies for tenant-friendly le
Read these 5 Key Facts about Berlin's Social Housing.

We spoke to Lewis Walmsley, Customer Engagement Lead at Gentoo, to hear about their approach to the Tpas self assessment.
At our April LA and ALMO virtual staff meet up, we talked about all things devolution..
In the ever-evolving world of social housing, tenant scrutiny has never been more important. With housing providers under increasing pressure to deliver transparent, accountable services, tenant scrut
What’s in a name? Quite a lot, actually - especially in social housing.