Resource Hub

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Community Engagement (21)
Customer Insight (6)
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Leasehold/Shared Ownership (4)
Measuring Value (22)
Member Forums (108)
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National Housing Policies (48)
Regeneration (6)
Regulation & Standards (12)
Scrutiny & Co-regulation (55)
Strategies, Plans & Reports (48)
Tenant Engagement (24)
Tenant Panels / Associations (42)
Tpas Awards-Good Practice (49)
Tpas Products and Services (10)
Volunteering (6)
Youth Engagement (9)

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Documents:

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Title Date Type  
Housing Ombudsman Service, new 3 year corporate plan 2019 - 2022 12/06/19 Members Only
Member Spotlight May 2019. Homes for Haringey 12/06/19 Members Only
Measuring the value of community investment 29/05/19 Members Only
Case Study: Complaint appeal review process at Stockport Homes 24/05/19 Members Only
Housing First in England The Principles 23/05/19 Members Only
The communicator - tenant newsletter Swan HA 21/05/19 Members Only
What Works Scotland Evidence Review: Promoting equality in community engagement 14/05/19 Members Only
Young Womens Trust Report on housing benefit and age discrimination 14/05/19 Members Only
Wolverhampton Federation of Tenants’ Associations annual report 17/18 07/05/19 Members Only
Tpas Exemplar Accreditation 17/04/19 Free
Tpas Landlord membership package 11/04/19 Members Only
Housing Ombudsman - Room for improvement: Spotlight on repairs Report April 2019 10/04/19 Members Only
Street Rep information Swindon BC 2 08/04/19 Members Only
Street Rep information Swindon BC 08/04/19 Members Only
SW members event Swindon BC March 19 Street Reps 08/04/19 Members Only