Members' news

Showing 1 to 5 of 294 articles.


Gentoo awarded Tpas Accreditation

Wednesday 22nd of October 2025

Gentoo has been officially accredited by Tpas, the national tenant engagement organisation, in recognition of its outstanding work in tenant involvement. The accreditation, which is valid for three years, highlights Gentoo’s commitment to placing customers at the heart of its services and decision-making processes.

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Tpas Membership in Action: A Quick Catch-Up with Lisa and Louise

Thursday 15th of May 2025

On Tuesday 13th May, Louise and Lisa hosted our ‘Getting the Most of your Membership webinar’ to chat all things Tpas membership, from the benefits and upcoming events to exciting plans on the horizon. Whether you’re already making the most of your membership or just getting started, here’s a quick recap of what was discussed.

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Topics: Member Forums, Membership Materials


Gateshead Council Awarded Tpas Accreditation

Thursday 10th of April 2025

The regulatory framework for social housing includes a strong focus on making sure that tenant views are listened to and acted upon. Undertaking the Tpas accreditation was an opportunity for Gateshead to independently test our current approach and identify areas for improvement.

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Evidence your influence! Talking to the regulator about tenant engagement.

Monday 27th of January 2025

At our January meetup for LA & ALMO engagement officers, we were joined by Jonathan Driscoll and Fleur Priest-Stephens from the Social Housing Regulator for a ‘ask the regulator’ special!

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Topics: Scrutiny & Co-regulation, Member Forums, National Housing Policies, Regulation & Standards, Membership Materials


New Members and Updates November 2024

Monday 25th of November 2024

This month we welcomed two new members to Team Tpas, Solihull Care HA, and Kingston Council. Welcome aboard!

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Topics

  • Communities (1)
  • Community Engagement (11)
  • Customer Insight (15)
  • Digital Engagement (3)
  • Engagement (1)
  • Leasehold/Shared Ownership (1)
  • Measuring Value (12)
  • Member Forums (27)
  • Membership Materials (18)
  • National Housing Policies (16)
  • Online platform (1)
  • Regulation & Standards (13)
  • Scrutiny & Co-regulation (8)
  • Strategies, Plans & Reports (22)
  • Tenant Engagement (15)
  • Tenant Engagement Standards (1)
  • Tenant Satisfaction Measures (1)
  • Tpas Products and Services (3)
  • Volunteering (3)
  • White Paper (5)
  • Youth Engagement (1)