Introducing Lynn Clayton
Monday 14th of March 2016
Lynn joins our Board of Directors as an independent representative.
Lynn has had extensive experience at Executive Director level with the New Charter Group, where she has been the Managing Director at Gedling Homes from 2008 until 2016. Lynn is recognised for delivering excellent housing services and exceptional levels of employee and tenant engagement.
Lynn is currently Chair of Newark and Sherwood Homes, a Council Owned Management Company operating in the Nottinghamshire area. She decided to join the Tpas Board of Directors because she is committed to putting tenants at the centre of service delivery and with the support of Tpas has taken Gedling Homes to an award winning Housing Association, recognised both regionally and nationally for its good practice in tenant engagement.
Lynn believes that it is important to have a structured approach to tenant engagement and is committed to the services delivered by Tpas. She wishes to support us to ensure tenant engagement stays at the top of the agenda for housing organisations in the current challenging times.
Lynn brings extensive experience of the housing sector from both the Housing Association and Local Authority perspectives. Her commitment to tenant engagement, together with a track record for delivering excellent customer services will be an asset to the Tpas board.
Lynn is concenerd that in these challenging times many housing organisations are reacting to the financial challenges brought about by the effect of the 1% Rent Reduction without truly engaging their tenants in key decisions. Lynn believes in looking at services from the eyes of tenants and that genuine tenant engagement delivers excellence in service delivery and value for money.