Blogs

As an ‘informed’ tenant, I hadn't expected to be fighting a battle with housing providers over terminology. I thought we were maintaining a truce, the chance for everyone to take a few deep breaths af

On 2 July 2025, the UK Government launched its flagship policy document:
“Delivering a Decade of Renewal for Social and Affordable Housing” — a strategy aimed at reversing decades of underinvestment,

Bali Nahal, Assistant Director of Customer Services at Estuary Housing Association, talks about their journey to Tpas Landlord Accreditation.

At our recent Local Authority and ALMO meetup, we explored how tenants can influence the design, delivery, and impact of new housing developments. From shaping communities to raising concerns, their v

In this new world of regulation tenants are increasingly demanding that they have a voice not just on day to services but strategic delivery to.

Asim Munir, Engagement and Communications Service Manager at St. Leger Homes talks about Tpas Exemplar Accreditation

On Monday, the 9th of June, we had another great session with Richard Blakeway. The Housing Ombudsman was quizzed for nearly an hour by 35 tenants on a range of subjects. Here are just some of the hig

The regulatory framework for social housing strongly emphasises listening to tenants and acting on their views. Gateshead applied for the Tpas accreditation to independently test our current approach

Do tenants sometimes feel like they are seen as second-class citizens just because they live in Council or Housing Association homes?

Founded in 1900 and headquartered in Berlin, the German Tenants’ Association is a federation of local and regional tenants' organisations that provides legal assistance, lobbies for tenant-friendly le

We spoke to Lewis Walmsley, Customer Engagement Lead at Gentoo, to hear about their approach to the Tpas self assessment.

Read these 5 Key Facts about Berlin's Social Housing.