News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 6 to 10 of 866 articles.
Driving Successful Tenant Engagement Through Smart Communication
Tuesday 10th of December 2024
Are you looking to improve tenant engagement? Find out how South Holland District Council kicked off their work with Tpas by maximising survey responses. Read more to learn the secrets of smart communication for successful resident involvement!
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RSH publishes analysis on tenant satisfaction in the social housing sector
Thursday 28th of November 2024
This is the first year that RSH has required social landlords to generate and publish Tenant Satisfaction Measures.
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New Members and Updates November 2024
Monday 25th of November 2024
This month we welcomed two new members to Team Tpas, Solihull Care HA, and Kingston Council. Welcome aboard!
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Engaging the repairs team in tenant engagement – try shared visits?
Tuesday 12th of November 2024
Our November meetup for Local Authority and ALMO engagement officers had an ‘open space’ theme. In other words, “you can talk about anything you want”.
Topics: Tenant Engagement , Member Forums, National Housing Policies, Regulation & Standards
Regulator of Social Housing Issues Top 'C1' Grading to a Council for the First Time
Wednesday 30th of October 2024
A South Yorkshire council has received a ‘C1’ for how it is meeting the consumer standards outcomes.
The Regulator of Social Housing (RSH) has given Barnsley Metropolitan Borough Council a ‘C1’ grading based on how it is meeting the four consumer standards.
Topics: Tenant Engagement Standards, Tenant Satisfaction Measures