News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 6 to 10 of 953 articles.


STAIRS in Social Housing: What It Means for Tenants — Whether You’re Engaged or Not

Wednesday 1st of April 2026

The proposed introduction of Social Tenant Access to Information Requirements (STAIRS) by the Housing Ombudsman represents one of the most important transparency shifts in social housing for many years. While much of the discussion so far has focused on governance and complaint handling, STAIRS could fundamentally reshape how tenants access information about their homes, services, and landlords’ decision making.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Tenant Engagement Standards


The new Competency and Conduct requirements in the Consumer Standards

Wednesday 1st of April 2026

From October 2026, social housing providers in England will be expected to meet new Competency and Conduct requirements as part of the Consumer Standards framework regulated by the Regulator of Social Housing. These requirements are designed to strengthen professionalism across the sector and ensure staff delivering landlord services have the skills, knowledge and behaviours needed to provide a high-quality service.

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Tpas AGM 2026: Reflecting on Progress and Looking Ahead

Tuesday 31st of March 2026

On Monday 30th March, Tpas members came together for our Annual General Meeting—a valuable opportunity to reflect on the past year, review our financial position, and hear about what’s next for the organisation and the wider housing sector.

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Topics: Strategies, Plans & Reports, Tenant Engagement


The Building Safety Regulator strategic plan 2026 to 2027

Tuesday 31st of March 2026

Today (31st March) The Building Safety Regulator published their strategic plan covering 1 April 2026 - 31 March 2027. The plan covers five priority areas.

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Topics: Strategies, Plans & Reports


Join the Four Million Homes Closing Webinar

Monday 23rd of March 2026

While the government funding is coming to an end, Four Million Homes will continue as a platform. They would be delighted if you would join them for their closing webinar, “What’s Next for Four Million Homes,” on Wednesday 25 March, 6.00–7.30pm, where they will reflect on the programme and discuss what comes next.

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