Theresa Phillips

Theresa is an active and highly respected member of the Tenants and Residents Association, a committed Tenant Board Member, and a valued participant in the Customer Involvement Panel. Across these roles, she consistently demonstrates dedication, enthusiasm, and a genuine passion for improving housing services.She plays a key role in supporting Wolverhampton Homes with engagement activities, ensuring that tenants’ voices are heard, understood, and reflected in decision-making. Theresa regularly goes above and beyond, contributing her time to meetings, consultations, and community initiatives with a positive and constructive approach.Importantly, Theresa’s influence extends beyond her formal roles. She actively supports and encourages other tenants to get involved, helping to build confidence and strengthen participation across the community. She is approachable, knowledgeable, and always willing to share her experience to support others.Her commitment has made a meaningful and lasting difference to both the organisation and the wider tenant community. Theresa is a fantastic example of the power of tenant involvement