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Showing 71 to 75 of 213 articles.
An Ombudsman service shouldn’t be shrouded in mystery
Tuesday 28th of July 2020
An Ombudsman service shouldn’t be shrouded in mystery. It should be open, easy to access and transparent. We are changing to make that happen at the Housing Ombudsman Service.
Topics: National Housing Policies, Regulation & Standards
What does engagement look like after lockdown?
Wednesday 22nd of July 2020
We asked Head of Resident Engagement at Sovereign, Aasia Nisar to tell us what she expects resident engagement to look like in the future.
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Tpas Virtual Roundtables - an effective way to share learning through a more efficient use of time and without the expense of travel!
Tuesday 23rd of June 2020
Helen Watson from The Gateshead Housing Company talks about the recent Tpas Member Virtual Roundtables she took part in.
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My experience of a Tpas Virtual Roundtable
Tuesday 23rd of June 2020
BPHA Tenant Jackie shares her her initial worries and experience of her first virtual roundtable!
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Where is Social Housing’s Marcus Rashford?
Thursday 18th of June 2020
Our business development manager, Michael Hill writes this challenging piece to connect up his thoughts on the Marcus Rashford U-turn and the value of listening to residents.
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