A look back at the Tpas membership year in 2025.
At last year's Scrutiny Conference, we met some amazing individuals who work hard to make a difference in their homes and communities by holding their landlord to account.
At the National Tenant Conference 2026 we asked a group of tenants “If you could ask the Prime Minister to take action on one issue currently affecting tenants, what would it be?"
This spring, Team Tpas hit the road for our regional member events, travelling across the country and catching up with members in Taunton, Kingston, Hull, Skelmersdale, Birmingham, Letchworth Garden City and Worthing.
We only have the impact that we need to have when tenants and landlords are working together You're a person not a tenancy number National Tenant Conference 2026 - Creating conversations that matter 14th - 15th July 2026 East Midlands Conference Centre
We look forward to welcoming you to the East Midlands Conference Centre on the 14th and 15th July!
Quick overview of the day - discussing what does good tenant engagement look like?
Reflecting on the best of 2025 and a thank you to everyone who has worked with us throughout the year
Key themes from throughout the week, thank you to everyone who took part
Involvement Week #IW25 - The Regulator’s Perspective
Involvement Week #IW25 - Tpas Engagement Standards and Accreditation
Involvement Week #IW25 - Celebrating Tenant Involvement Showcase 141125
Involvement Week #IW25 - Closing Session: Key Takeaways 141125
Involvement Week #IW25 - A Seat at the Table Workshop 131125
Involvement Week #IW25 - Stonewall Housing LGBTQ+ Pledge Workshop 131125
Involvement Week #IW25 - Creative New Methods in Engagement Workshop 121125
Involvement Week #IW25 Get confident with AI
InvolvementWeek25 - Tenant-Led Neighbourhood Impact Showcase 111125
Involvement Week 2025 launch
Key messages from our sold out National Tenant Scrutiny Conference
The event bought together both staff and tenants and showcased some of the excellent work that is happening across the South of England.
Interviewing conference attendees on the importance of scrutiny, why people should get involved and some top tips.
The government is launching the biggest changes to social housing in a generation – and they want to hear directly from YOU.
We asked our tenant members - Have you seen an improvement in how complaints or repairs are handled?
We asked our tenant members - What does real respect for tenants look like in practice, and are we seeing it?
We asked our tenant members - Have you seen a genuine culture shift within housing providers since the new regulation came in?
Caritas Charles is in Berlin bringing social housing stories and insights to your screen as part of the National Housing Maintenance Forum
Round up of an inspiring day of insights, ideas, and collaboration. Suitable for all whether you're a seasoned professional or new to tenant engagement, this Tpas event promises something for everyone.
Tpas AGM 2025
Looking back at everything we have achieved together in 2024
Tpas 2024 Exhibitors
Tpas Engaging Communities Conference 2024
Involvement Week closing session #IW24.
Listen to Tpas Chief Executive, Jenny Osbourne as she highlights some of the sessions that you can watch and get involved in for free during Involvement Week #IW24
NTC24 Q1 What would be your asks of the new Government
NTC24 Q2 What are your top 3 tips for great engagement?
NTC24 Q3 What is working well in your organisation on engagement?
NTC24 Q4 Will the new regulation deliver real change for tenants?
NTC24 Q5 What have your enjoyed most about the Tpas conference 2024?
Tpas National Tenant Conference 2024 Overview
Celebrating achievements in the Tpas community as well as engagement services in the social housing sector
Join Jenny Osbourne, Tpas Chief Executive, as she reflects on the work Tpas has done in 2023, and continues to do throughout 2024. We wish you all a very Merry Christmas and a Happy New Year.
This programme will help social housing providers to genuinely put the tenants voice at the heart of your strategic decision making.
National Tenant Conference 2023 - What do you want to see from the Social Housing Regulation Bill?.
National Tenant Conference 2023 - What have you enjoyed most about the conference?.
#ScrutinyWeek 23023 Closing Session.
What did delegates at this year's Tpas National Scrutiny Conference have to say about Scrutiny?
What did delegates at this year's Tpas National Scrutiny Conference have to say about Scrutiny?
Listen to Tpas Chief Executive, Jenny Osbourne as she highlights some of the sessions that you can watch and get involved in for free over #ScrutinyWeek
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Each programme will be an opportunity for you to partner with peers, Tpas and sector leaders to create solutions together that will inform and develop resident influence across a number of current sector issues.
Engaging Communities 2023 - Keynote Speakers.
Our 2022 Christmas message, from Jenny Osbourne, Tpas Chief Executive.
Tpas' One-Minute Round-Up of the Conservative Party Conference.
Join us for the #ScrutinyWeek Close event.
Thank you for joining us at the Tpas National Scrutiny Conference 2022!
On October 6th, we welcomed over 100 Scrutineers to the Crowne Plaza in Nottingham for the Tpas National Scrutiny Conference 2022.
#ScrutinyWeekTenant Scrutiny Club Live.
#ScrutinyWeek Live Launch Event.
Tpas Policy & Insight Manager, Caritas Charles, gives us a one-minute round-up of the main housing-related announcements from the Labour Party Conference 2022.
It's back! The Tpas Scrutiny Conference returns this October!
Join our experienced scrutiny practitioners, leading speakers, and workshop leaders, as they share their insight and support to inspire, innovate and invite fresh thinking.
Find out how you can make the most of your membership with Tpas Training & Events.
At this year's National Tenant Conference, we got Tenants to give their thoughts and opinions on topics within the Social Housing Sector.
In this video, hear from a tenant on her thoughts on the Culture Change happening in social housing.
At this year's National Tenant Conference, we got Tenants to give their thoughts and opinions on topics within the Social Housing Sector.
At this year's National Tenant Conference, we got Tenants to give their thoughts and opinions on topics within the Social Housing Sector.
At this year's National Tenant Conference, we got Tenants to give their thoughts and opinions on topics within the Social Housing Sector.
In this video, hear from Sally, from Stop Social Housing Stigma, on her thoughts on Right to Buy.
Thank you to the delegates that joined us at this year’s National Tenant Conference 2022. We had an absolute blast delivering this year's national tenant conference after a three-year break.
Welcome Caritas! Caritas Charles is our new Policy and Insight Manager here at Tpas.
A look back at all the milestones Tpas has gone through with it's members to champion tenant engagement in the social housing sector
The Tpas Engaging Communities Conference is back!
Emma Gilpin, Consultancy Manager at Tpas, interviews Karen Chambers, Resident Involvement Manager, and Karen Ingo, Resident Board Chair from Cross Keys Homes about their accreditation and what it means for them.
An introduction to our brand new National Engagement Standards Training Programme for 2022.
Meet the winners of the Tpas Awards 2021.
Net Zero Week 'The Sectors Biggest Challenge'
Net Zero Week closing session - It's a wrap!.
Congratulations to all the winners of the Tpas Awards 2021
Net Zero Week Launch.
Head of Business Services, Louise Thompson talks through her take aways from #ScrutinyWeek
#ScrutinyWeek Closing Session.
#ScrutinyWeek Good Practice Showcase 011021.
Jackie Weaver spends some time answering questions about being a volunteer, being on committees and getting things done in the community.
#ScrutinyWeek No Nonsense Guide to Scrutiny Workshop 29th Sept 21.
#ScrutinyWeek Great Minds Think Alike? Workshop 28th September 2021.
A handful of events that are taking place during Net Zero Week.
Listen to Tpas Chief Executive, Jenny Osbourne as she highlights some of the sessions that you can watch and get involved in for free over #ScrutinyWeek
Highlight sessions at Scrutiny Week 2021.
Join Tpas Connect.
Best known for her role in the Handforth Parish Council meeting. Jackie helps Tpas promote a new digital community for Tpas members to network and share good practice.
Tpas Connect is a digital networking space for Tpas members. Email Tpas to join.
Tpas Connect Gif promo video.
Brand New Social Value Game Training.
Tpas - Meet the Regulator Q&A.
Learn what Tpas has been doing with our members for the last few months
The Tpas communications manager found this mysterious footage on her phone. It looks like the elf decided to watch the Tpas 2 minute briefing instead of reading the full housing policy document. It must be a very busy elf right now.
Watch back the webinar we held with the Housing Ombudsman around the New Complaint Handling Code.
A guide to what the new Social Housing White Paper - a Charter For Social Housing Residents' means for residents.
Housing Ombudsman Q&A session.
Danny Lynch from Sovereign Housing Association
Winners of the Tpas 2020 awards.
Find out how we've been working hard for our members
Jackie Logan from Soha Housing
Stephanie from Radian explains her experience of being part of the VAL's
Member chat is back with it's 17th episode with Sovereign HA's Head of Resident Engagement Aasia Nisar.
Tpas Closing Webinar.
This webinar shares with you the findings of a brand new scrutiny research paper compiled by Scrutiny Guru Dr Dave Mckenna. If you’re involved in local authority scrutiny then you really don’t want to miss this.
Enjoy our Webinar from Friday morning of #ScrutinyWeek!
#ScrutinyWeek - Scrutiny Showcase Session.
Join us as we bring together some of the best scrutiny and engagement experts in the country, to share their thoughts on scrutiny, as well as take your questions on any aspect of scrutiny.
Where Next for LA Scrutiny - Live Roundtable #ScrutinyWeek.
We partnering up with our members to explore the issues, challenges and opportunities around switching to a fully digital scrutiny process.
Our free webinar cuts straight to the chase, offering top tips and sound advice on the big three elements of scrutiny that our members have told us need to be in place to deliver successful scrutiny. The big three are....
#ScrutinyWeek - Live Good Practice Roundtable.
Hear from Tpas chief executive as she shares her thoughts on #ScrutinyWeek and highlights some of the great events and activities you can get involved in #ScrutinyWeek
Jane tells Tpas what makes her proud to be a tenant scrutineer and shares her top scrutiny tips as part of #ScrutinyWeek
On this member chat, our communications manager, Rae Watson talks to North Star Housing Group's CEO Angela Lockwood about recovery plans, culture, citizenship and what kind of campaign for housing Angela would like to lead upon.
Tpas Chief Executive, Jenny Osbourne introduces National Scrutiny Week 2020
Team Tpas have risen to the challenges of keeping our members connected and informed during the Covid19 pandemic. Watch our video to see some of our actions and achievements in the last three months.
On this week's member chat Rae talks to Broadland Housing Gorup's CEO Michael Newey about how their staff have dealt with all the different challenges Covid-19 has brought them.
On today's member chat Rae talks with Linde Carr a board member from Notting Hill Genesis. They talk about life in lockdown in the capital and what the new normal will look like for board members in the housing sector.
One of our board members Alison Inman talks to Rae Watson about the future of rent and pay in social housing and all things lockdown. Tune in to hear the full story.
Learn with Tpas: The New Summer Programme.
Jane Morris, a scrutiny and complaints panel member from Chorus Homes, talks to Rae Watson about the new roles panel members are taking in her organisation during and after lockdown.
Join us for our first Member Chat with one of our Commercial Members, David Lummis from Aaron Services.
On the latest episode member chat Rae talks with Caroline Drew, a Community Engagement Officer at Aylesbury Vale Housing.
On today's member chat Rae talks with David Yates, the chair of Community Gateway's governance board about what plans they have going forward with their governance as a response to the Covid-19 Outbreak.
Today Rae chatted with Charley Oulton, Orbit's Customer Engagement Manager.
Our second member chat with Clare Powell goes into detail about her new policy briefing such as the new government guidance on essential moves and how to escalating situation in care homes links to social housing.
Our Business Development Manager Michael Hill talks us through our New National Engagement Standards that were released late last year.
Today we spoke with Chief Executive of Ongo Homes Steve Hepworth about all things engagement during lockdown. Ongo have been part of the Tpas membership for many years so engagement is built in to the foundations of the organisation.
Radian Group's Scrutiny Panel Chair David Simpson talks to Rae Watson about the difficulties they are facing to keep Scrutiny going in the current climate and what they are doing to make sure they can still get the best possible results for their resid
Our CEO Jenny Osbourne is here to update you on what Tpas England are up to and how we are here to support you throughout the Coronavirus outbreak.
On Today's member chat Rae Watson talks to the Chair of Selwood Housing Group's Scrutiny Team Kate Tivney about how her organisation is keeping scrutiny alive through these uncertain times.
Our Marketing and Communications Manager Rae Watson chatted with our Policy Advisor Clare Powell about her latest policy briefing.
Our Marketing and Communications Manager Rae Watson talks to one of the members of the Torus Landlord Operations Committee Ray Jones about what they're doing to engage tenants during the coronavirus outbreak.
Our Marketing and Communications Manager Rae Watson Chats with WDH Engagement Manager John Scarr.
Tpas CEO Jenny Osbourne talks about Tpas England's response to the ongoing Coronavirus outbreak.
East of England regional event 2019.
See who was there and the top themes discussed at our regional event.
Catch up with all the highlights from our Midlands member event in Coalville
Delegates at the National Tenant Conference 2019 have specific requests for Boris Johnson.
Tpas helped Peaks and Plains to try out a new way of doing Scrutiny with the aim of making it more practical for customers and getting more people involved. Here's how we got on.
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Tpas Year in Review 2018.
How Tpas can help your scrutiny.
The final part of our green paper series. Our chief executive Jenny Osbourne asks landlords to be brave and start making changes now.
Tpas Chief Executive, Jenny Osbourne talks through all the points Tpas raised within our official response to the Social Housing Green Paper.
Tpas response to the Green Paper.
Reflections and thoughts on the run up to the consultation deadline on the Social Housing Green paper with Tpas Chief Executive, Jenny Osbourne.
A video roundup of all the discussion taking place in Mid Devon in Tiverton on 9th October.
A brief round up of discussions at the East of England members event in October 2018
A quick roundup of all discussion taking place at the members regional event on the 25 September 2018 in Northampton
A quick roundup of all discussion taking place at the members regional event on the 18 September 2018
A video roundup of all the discussion that took place in Blackpool.
An overview of the different learning opportunities at the Tpas training hub.
A two minute video to summarise the key points that were raised at the Regional meeting
Key facts about the Social Housing Green Paper.
Watch highlight interviews with delegates from the Tpas Tenant Conference 2018.
How we're bringing community spirit to Camden Town.
Interview with Tpas conference delegate 2018.
Tenant Interview: Why we should be listened to.
Watch this interview with Derby Homes resident volunteer and engagement manager talking about their approach to inclusive involvement.
Tpas national conference delegate interview 2018.
An interview with the National Housing Federation and Chartered Institute of Housing policy managers
Why we sponsor the Tpas National Tenant Conference.
What to look for when commissioning an Independent Tenant Advisor
Listen to residents talking about why they choose Tpas as their ITA
Tpas Engaging Communities Conference 2018.
A short animation about our outcomes and impact 2017. Take a look at all the key stats on conferences and events, information and support we offered and the advise we gave. All with the intention of landlords and tenants working better together.
We predict these techniques will be used more and more in 2018
Berneslai Homes interview: Tpas accreditation.
Ongo Homes interview: Tpas accreditation.
The value of the Tpas landlord accreditation.
Julie talks about why as a tenant she believes she is a 'Benefit To Society'.
Listen to why Steve believes as a social housing tenant is he a 'Benefit To Society'.
Tpas Chief Executive, Jenny Osbourne talks about the new Green Paper and what it means for tenant and community engagement.
Jenny Osbourne, Tpas chief executive discusses how now is the time to listen more to tenants.
Get a feel for the energy, innovation and learning we all experienced at the Tpas National Tenant Engagement Conference 2017
We interviewed Suzi Robinson on about her experience of chairing the Tpas conference debate about digital engagement and what role digital communications has with involving tenants.
Tpas chief executive, Jenny Osbourne interviews Peter Lefort from the Big Lunch at the Tpas National Tenant Engagement Conference 2017
Tpas cheif executive, Jenny Osbourne interviews Alex Blow, youth marketing executive at Forteen 19 on the 'do's' and don'ts' of youth engagement.
Tpas chief executive, Jenny Osbourne interviewed Wythenshawe chief executive, Nigel Wilson on the future of resident engagement at the Tpas National Tenant Engagement Conference 2017
Tpas board of directors, Alison Inman interviews Housing Diversity Network chief executive, Sallie Bridgen about the role of housing to support diverse communities.
Tpas chief executive, Jenny Osbourne and Tpas chair, John Giesen take time out from the two day conference to talk about their personal highlights from the conference.
At the National Engagement Conference 2017, Jenny Osbourne, Tpas chief executive interviewed panel member, John Bibby, chief executive of ARCH.
Jenny Osbourne interviews Adele Rae, a Leeds & Yorkshire Housing Association tenant on her experiences of the conference and the tenant engagement agenda.
If you're a member of Tpas you are entitled to access a whole library of resources and start new conversations in our online forum.
It all starts with having a Tpas website account. Follow these simple instructions to create yours.
Consultancy manager, Kate Newbolt talks through the Tpas tools and resources available to help you become more effective at engagement.
Dacorum BC share their unique way of remembering their values.
Tpas Christmas message 2016
Why tenants value Tpas accreditations.
A three minute video to offer an update on the Choice Base Lettings policy 2016
We caught up with Alliance Homes at our regional forum to see how they are getting on with the National Tenant Engagement Standards.
Get a feel for what happens at our dynamic membership events.
A quick video to introduce all 6 standards.
We asked tenants, landlords and contractors to comment on our national tenant engagement standards.
A short video for people interested in joining the Tpas Board of Directors about what is involved and what is expected from board members.
Tpas responds to HCA review.
National Tpas Professional Conference 16.
Jenny Osbourne, Tpas Chief Executive gives a quick tour of the new office and introduces our new brand identity.
Tenant Views from the TPAS AGM.
Jenny Osbourne, TPAS chief executive talks to Jennie Ferringo, Chairman Red Kite Housing after the TPAS Roundtable discussion with David Orr from The National Housing Federation.
9 Steps to Understand the Value of Involvement.
Our 'show your worth' delegates tell us why they wanted to learn about understanding the value of tenant involvement.
We interviewed a delegate on how she got on with our Designated tenant panel training course.
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Budget response at the 2015 TPAS conference.
Budget response at the 2015 TPAS conference.
Budget response at the 2015 TPAS conference.
Budget response at the 2015 TPAS conference.
Budget response at the 2015 TPAS conference.
Budget response at the 2015 TPAS conference.
Budget response at the 2015 TPAS conference.
Budget response at the 2015 TPAS conference.
A great example of tenants being actively involved in communicating important information about their neighbourhoods to other tenants.
This film is about the Designated Complaints Panel set up by Tuntum Housing Association, Gedling Homes and Derwent Living and shows how tenants can be involved in reviewing complaints at a local level
Helena Youth Voice shows how young tenants influence their landlord through consultation and by sharing their views
The Scrutiny Panel at Housing Solutions has a formal role in Co-Regulation by being at the heart of decision making and being able to challenge how services are delivered
This film explains the role of the Customer Advisory Panel (CAP) at Saffron Housing and shows tenants being involved in shaping services
This shows how LeatherMarket JMB Tenant Management Organisation has taken control of their estates to deliver improved services and create better communities.
Happy Holidays from (some of) the TPAS team
Welcome to TPAS conference.
At the TP Workers conference we had fun, we debated and we shared lots of information. Join us for more of the same at the TP Workers conference 2014
At the TP workers conference we'll be talking about how you can focus on how to raise the standards of tenant involvement when everyone around you is all about the rent..
TPAS Awards Film 2013.
The TPAS Annual Conference is the place where all those people can come together and raise a powerful and influential voice for the sector.
Raising Communities Together
Full highlights from the TPAS Conference 2011, 28th - 29th July, Hilton Metropole, Birmingham.
Dennis Rees 1.
Were you at the TPAS Annual Conference 2011? If you were then have a sneak-peek at some of the hightlights and see if you can spot yourself. Extended version to follow soon...
Tenants and Residents from across England talk about their experiences of TPAS E-Learning courses.
Housing is facing one of its biggest challenges in recent years so there has never been a more important time to be with TPAS and attend our annual Conference.
Salix Homes - TPAS Landlord Accreditation Case Study.
Involved social housing tenants from across England talk about their experiences of taking part in accredited TPAS E-Learning courses.
Empowered tenants and residents from all over England speak to TPAS about their hopes and visions for the future.
Our TPAS Support team has won national acclaim for its supported housing and care expertise and offers tailor-made services to help organisations engage diverse client and resident groups.
Our TPAS Support team has won national acclaim for its supported housing and care expertise and offers tailor-made services to help organisations engage diverse client and resident groups.