Showing 16 to 20 of 85 articles.

Recruiting a new CEO: A tenant experience

Wednesday 31st of January 2018

We asked Tim Mills, secretary of Community Voice at Ongo Homes to tell us about his experience of being on the interview panel to recruit a new Chief Executive of Ongo Homes.

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A New Year, a New Minister

Wednesday 10th of January 2018

Tpas chief executive, Jenny Obourne, gives her opinion on the appointment of a new Housing Minister. 

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Topics: National Housing Policies

"Accreditation offers a true independent view of how we’re performing"

Wednesday 10th of January 2018

We asked Karen Cowan, Head of Customer & Support Services at Ongo on why they think it's important to have external verification/ assurance through Tpas PRO engagement accreditation

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Topics: Measuring Value


Tenants voices should be at the heart of regulation

Wednesday 10th of January 2018

Our consultancy manager, Gill Mclaren talks about how regulation should help ensure that the social housing sector can demonstrate the outcomes and impacts of their tenant engagement across all of the Housing and Communities Agency standards.

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Topics: National Housing Policies, Regulation & Standards


The housing minister is listening to social housing tenants, but what is he hearing?

Thursday 7th of December 2017

In her article commissioned by Inside Housing, Tpas Chief Executive Jenny Osbourne discusses some of the topics coming out of the Housing Minister roadshows.

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  • Community Engagement (8)
  • Customer Insight (10)
  • Digital Engagement (1)
  • Measuring Value (12)
  • National Housing Policies (3)
  • Regeneration (1)
  • Regulation & Standards (2)
  • Scrutiny & Co-regulation (11)
  • Strategies, Plans & Reports (17)
  • Tenant Engagement (9)