Blog
Showing 21 to 25 of 266 articles.
Our Accreditation Journey – Embedding Customer Voice at the Heart of What We Do
Monday 4th of August 2025
Bali Nahal, Assistant Director of Customer Services at Estuary Housing Association, talks about their journey to Tpas Landlord Accreditation.
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Why tenant engagement must shape the future of affordable housing - The subject at our recent LA meetup
Wednesday 23rd of July 2025
At our recent Local Authority and ALMO meetup, we explored how tenants can influence the design, delivery, and impact of new housing developments. From shaping communities to raising concerns, their voices are vital to getting it right.
Topics: National Housing Policies, Regulation & Standards
The Room Where It Happens: The Strategic Power of Tenant Involvement in Social Housing
Tuesday 22nd of July 2025
In this new world of regulation tenants are increasingly demanding that they have a voice not just on day to services but strategic delivery to.
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Our Experience with the Tpas Exemplar Accreditation - St Leger
Monday 21st of July 2025
Asim Munir, Engagement and Communications Service Manager at St. Leger Homes talks about Tpas Exemplar Accreditation
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Ask The Ombudsman - what we heard
Tuesday 10th of June 2025
On Monday, the 9th of June, we had another great session with Richard Blakeway. The Housing Ombudsman was quizzed for nearly an hour by 35 tenants on a range of subjects. Here are just some of the highlights.
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