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Whilst we are making some IT changes, this week’s Ezine looks a bit different, but it is still packed with information and resources to support you in your tenant engagement work.
Our latest Tpas Best Practice Club brought together members from across the country to hear two excellent examples of how organisations are strengthening tenant engagement and making resident voices c
We welcome the Government’s continued focus on protecting and renewing social housing, strengthening resident safety and addressing long-standing structural issues within the housing system
I have seen first‑hand how powerful genuine engagement can be when residents and senior leaders meet each other on equal footing. Not identical roles, but equal value. That difference matters.
1. A statutory strategic housing role within new Strategic Authorities
2. Stronger powers to intervene in planning decisions
3. Introduction of mayoral Community Infrastructure Levy (Mayoral CIL)
4
Our April meet-up for LA and ALMO engagement officers gave members the chance to explore one of the sector’s biggest topics right now: inspections.
The Building Safety Regulator are currently looking to recruit a Chair for the panel, to lead the meetings and ongoing work of the panel. They are seeking applications from current residents of high-r
the full government response and impact assessment for the ‘Improving Energy Efficiency of socially rented homes’ consultation has been published today (1st April) This will require social homes to me
Recent reforms in social housing were meant to rebalance the system.

Stronger consumer standards. Proactive inspections. Tenant Satisfaction Measures. Awaab’s Law.

On paper, this is a decisive
From October 2026, social housing providers in England will be expected to meet new Competency and Conduct requirements as part of the Consumer Standards framework regulated by the Regulator of Social
The proposed introduction of Social Tenant Access to Information Requirements (STAIRS) by the Housing Ombudsman represents one of the most important transparency shifts in social housing for many year
On Monday 30th March, Tpas members came together for our Annual General Meeting—a valuable opportunity to reflect on the past year, review our financial position, and hear about what’s next for the or
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