Ebooks

Good Guide To ITA

What to expect from an Independent Tenant Advisor

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What will engagement look like post lockdown

Thought leadership from our members roundtable discussions

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Involving Residents In Procurement

A research report in collaboration with Fusion 21 and Tpas

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Contractor Resident Engagement Standards

The principle standards to achieve excellence in resident engagement for contractors and commercial organisations

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Innovation in volunteer recruitment

Innovation in volunteer recruitment - A Tpas Case Study on Behavioural Insights

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National Engagement Survey Summary 2017

The results of our national engagement survey 2017

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Future of Engagement Ebook - 2018

Within this ebook we explore the latest trends in engagement including gamification, behavioral theory and pop up engagement.

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How to review your engagement strategy

Top tips on how to review your strategic engagement framework

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Tpas National Engagement Standards 2020

2nd Edition 2020

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No Nonsense Guide to Consultation

A good practice guide by Tpas to talk through our best practice principles when undertaking consultation.

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Thought Leadership Series - Local Authority Engagement

Paper 1 from the Tpas Roundtable discussions. This paper focuses on Local Authority Engagement

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Thought Leadership Series 2 - Keeping Engagement at the top of the agenda

Has engagement fallen down the agenda since the start of Covid 19?

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National Tenant Engagement Standards

3rd Edition of the National Tenant Engagement Standards

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Behavioural Insights - Thought Leadership Report

The 'Engagement Maximiser' report explores applying behavioural insights to tenant engagement

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5 ways to ensure effective engagement

Our 5 top tips to ensure your engagement activity is as effective as possible.

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Successful Scrutiny For Council Tenants 2020

A research report by Dr Dave Mckenna on behalf of Tpas

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The Tpas National Tenant Engagement Standards

Tpas are proud to present to the sector a single document which sets out clear principles for delivering effective engagement

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9 Steps To Writing A Good Annual Report

Take a look at our top tips for writing a report that shows your performance clearly and is fit for purpose.

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9 Steps To Getting Your Voice Heard

From time to time there are things that happen around you that provoke a strong response and reaction. Our guide is all about helping you engage and influence constructively.

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Tpas Leasehold Engagement Guide 2015

Download our practical guide to improve the leaseholders’ role in the development and delivery of services.

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