Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Community Engagement (22)
Customer Insight (5)
Digital Engagement (1)
Engagement (2)
Leasehold/Shared Ownership (1)
Measuring Value (1)
Member Forums (3)
Membership Materials (2)
National Housing Policies (6)
Regulation & Standards (9)
Scrutiny & Co-regulation (11)
Tenant Engagement (18)
Tenant Engagement Standards (15)
Tenant Panels / Associations (19)
Tenant Satisfaction Measures (11)
White Paper (1)

Training and events:

Title Start Type Town
A Councillors guide to Social Housing Consumer Standards (Free) 14/10/25 11:00 eLearning n/a
Chairing Skills 16/10/25 10:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 10/12/25 17:00 Training Course www.zoom.us
Dealing with Difficult Situations/Resolving Conflict 23/10/25 10:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 09/10/25 16:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 03/12/25 14:00 Training Course www.zoom.us
Holding Your Landlord to Account 04/12/25 17:00 Training Course www.zoom.is
Housing Policy & Regulation 30/10/25 10:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 14/10/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 28/10/25 10:00 Training Course www.zoom.us
Investigating Complaints & Resolving Disputes 27/11/25 10:00 Training Course www.zoom.us
Local Authority/ALMO Staff Member Meet Up (Free) 23/10/25 11:00 eLearning n/a
Measuring Impact in Tenant & Community Engagement 24/11/25 10:00 Training Course www.zoom.us
Meeting & Committee Skills 15/10/25 10:00 Training Course www.zoom.us
Mystery Shopping 13/10/25 10:00 Training Course www.zoom.us
National Engagement Professionals Conference 2026 04/03/26 09:00 Event Nottingham
Procurement & The Role of Customers 03/12/25 10:00 Training Course www.zoom.us
Resident Closeness: Building Meaningful Connections That Drive Better Outcomes 19/11/25 11:00 eLearning n/a
Resident Engagement & Building Safety 04/11/25 10:00 Training Course www.zoom.us
Role of Tenants on Council Housing Boards and Committees 18/11/25 10:00 Training Course www.zoom.us