Digital Training: Public Sessions

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Welcome to our new digital training programme.  This programme offers you the opportunity to learn, share and network with other tenants, staff, councillors and board members across the country, without leaving home.


All our courses are underpinned by our national standards, so you can be assured that they will help you to deliver excellent engagement, great services, accountable governance and sustainable communities.

You can find out about the training courses we have available, for both tenants and staff, on a month by month basis by taking a look at the Training and Events Calendar.  Alternatively, you can view the list of courses in date order below.  Click on a course title to find out more and to book your place. 

If you have any queries, want to run one of these courses in house or are interested in a course that you don't see listed here contact the Tpas Training Team on 0161 868 3520 or training@tpas.org.uk.


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Community Engagement (153)
Customer Insight (65)
Digital Engagement (23)
Leasehold/Shared Ownership (10)
Measuring Value (41)
Member Forums (1)
National Housing Policies (20)
Regeneration (4)
Regulation & Standards (52)
Scrutiny & Co-regulation (84)
Strategies, Plans & Reports (30)
Tenant Engagement (136)
Tenant Engagement Standards (46)
Tenant Panels / Associations (87)
Volunteering (17)
White Paper (49)
Youth Engagement (1)

Courses list:

Using Behavioural Insights to Increase Involvement Tue 17th May 2022, 10:00am - Wed 18th May 2022, 1:00pm www.zoom.us
Resident Engagement & Building Safety Tue 24th May 2022, 10:00am - 3:00pm www.zoom.us
Complaints Masterclass for Engaged Residents Tue 24th May 2022, 10:00am - 1:00pm www.zoom.us
Procurement & The Role of Customers Tue 7th Jun 2022, 10:00am - Wed 8th Jun 2022, 1:00pm www.zoom.us
Housing Policy & Regulation Mon 13th Jun 2022, 10:00am - 3:00pm www.zoom.us
Digital Engagement Using Canva (Free for Tpas Members) Thu 16th Jun 2022, 10:00am - 12:00pm www.zoom.us
Delivering Scrutiny Digitally Tue 21st Jun 2022, 10:00am - 3:00pm www.zoom.us
Engagement & GDPR Fri 24th Jun 2022, 10:00am - 3:00pm www.zoom.us
Chairing Skills Tue 28th Jun 2022, 10:00am - 3:00pm www.zoom.us
Digital Engagement & Social Media Mon 4th Jul 2022, 10:00am - 3:00pm www.zoom.us

What people say

'At the start of the course I was very confused as I was complete unsure what Scrutiny was, nothing the trainer was saying made any sense, HOWEVER after talking with him and making him aware of this he slowed the training down and met all my needs. I now have a full understanding of the course and I am very happy with the outcome, I feel ready to go back to my manager and explain everything I Learnt'  Marvellous Scrutiny Models Digital Training

'A well-presented session providing me with lots of background about the development and evolution of Regulation. How current Policy and Regulation will affect the Social Housing Sector' Housing Policy & Regulation Digital Training

'Running the ourse over 2 days with 2 hour sessions was better for me, as Sam discussed her charts and bullet points involving group chat and I found this to be better for learning and understanding, rather than skimming through them and having to read after course has finished, got a lot from the course in many waysl' Chairing Skills Digital Training

'Jane was fantastic and did a great job, especially with it being online and a mix of staff and tenants and all with varying experiences and knowledge etcRunning a Successful Residents Association Digital Training