Digital Training: Public Sessions

Welcome to our new digital training programme.  This programme offers you the opportunity to learn, share and network with other tenants, staff, councillors and board members across the country, without leaving home.

All our courses are underpinned by our national standards, so you can be assured that they will help you to deliver excellent engagement, great services, accountable governance and sustainable communities.

You can find out about the training courses we have available, for both tenants and staff, on a month by month basis by taking a look at the Training and Events Calendar.  Alternatively, you can view the list of courses in date order below.  Click on a course title to find out more and to book your place. 

If you have any queries, want to run one of these courses in house or are interested in a course that you don't see listed here contact the Tpas Training Team on 0161 868 3520 or


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Community Engagement (109)
Customer Insight (62)
Digital Engagement (16)
Leasehold/Shared Ownership (10)
Measuring Value (41)
Member Forums (1)
National Housing Policies (10)
Regeneration (4)
Regulation & Standards (14)
Scrutiny & Co-regulation (59)
Strategies, Plans & Reports (29)
Tenant Engagement (93)
Tenant Panels / Associations (46)
Volunteering (17)
Youth Engagement (1)

Courses list:

Strategic Thinking & Working: A Guide for Tenants Thu 3rd Dec 2020, 10:00am - 1:00pm
Creating a Positive Engagement Culture Thu 10th Dec 2020, 10:00am - 1:00pm
Express Engagement Fri 11th Dec 2020, 9:30am - 1:00pm
Fundraising Tue 15th Dec 2020, 10:00am - Wed 16th Dec 2020, 1:00pm
Getting the Most from Your Digital Meetings Tue 5th Jan 2021, 10:00am - 2:00pm
Holding Your Landlord to Account Thu 7th Jan 2021, 10:00am - 1:00pm
Social Media & Digital Engagement Mon 11th Jan 2021, 10:00am - 3:00pm
Engagement - The Essentials Tue 12th Jan 2021, 11:00am - 12:30pm
Social Value - The Netherlands Approach Wed 13th Jan 2021, 10:00am - 12:00pm
Engagement and Equalities Tue 19th Jan 2021, 10:00am - 1:00pm

What people say

'Excellent course I found the fact the representative made it funny especially when she pressed the wrong buttons which made me feel at ease as I couldn’t the unmute button, she also made it easy to understand but at the same time made you think hard of what,where,how to set your targets and goals and not just to go in a straight line about things , it also made me think and question answers I have been given again excellent course thank you'  Strategic Thinking & Working Digital Training 

'I enjoyed the course. I said it was a bit advanced which is what I needed to challenge me and keep me thinking as I have been involved with tenant engagement for some time now' Strategic Thinking & Working Digital Training

'Every minute of this course was useful, so much knowledge I wasn't aware of' Better Groups, Better Chairing, Manchester

'Making the case for involvement to staff to help make my colleagues willing to work on involvement with me' ' Hearing other peoples ideas/experience/guidance on how to improve my involvement methods' The Guide to Effective Tenant & Community Engagement, London