Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Communities (14)
Community Engagement (65)
Customer Insight (16)
Digital Engagement (2)
Engagement (20)
Leasehold/Shared Ownership (3)
Measuring Value (4)
Member Forums (8)
Membership Materials (3)
National Housing Policies (17)
Regulation & Standards (23)
Scrutiny & Co-regulation (38)
Tenant Engagement (62)
Tenant Engagement Standards (40)
Tenant Panels / Associations (45)
Tenant Satisfaction Measures (31)
Volunteering (10)

Training and events:

Title Start Type Town
Introduction to Being a Board Member of a Housing Association 19/05/26 10:00 Training Course www.zoom.us
Introduction to Scrutiny 16/12/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 03/02/26 10:00 Training Course www.zoom.us
Introduction to Scrutiny 14/04/26 10:00 Training Course www.zoom.us
Introduction to Scrutiny 09/06/26 10:00 Training Course www.zoom.us
Investigating Complaints & Resolving Disputes 27/11/25 10:00 Training Course www.zoom.us
Investigating Complaints & Resolving Disputes 18/06/26 10:00 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 24/11/25 10:00 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 04/06/26 10:00 Training Course www.zoom.us
Meeting & Committee Skills 17/03/26 10:00 Training Course www.zoom.us
Mystery Shopping 24/03/26 10:00 Training Course www.zoom.us
National Engagement Professionals Conference 2026 04/03/26 09:00 Event Nottingham
Procurement & The Role of Customers 03/12/25 10:00 Training Course www.zoom.us
Procurement & The Role of Customers 28/04/26 10:00 Training Course www.zoom.us
Procurement & The Role of Customers 30/06/26 10:00 Training Course www.zoom.us
Resident Closeness: Building Meaningful Connections That Drive Better Outcomes (Free) 19/11/25 11:00 eLearning n/a
Resident Engagement & Building Safety 15/01/26 10:00 Training Course www.zoom.us
Resident Engagement & Building Safety 12/03/26 10:00 Training Course www.zoom.us
Role of Tenants on Council Housing Boards and Committees 18/11/25 10:00 Training Course www.zoom.us
Role of Tenants on Council Housing Boards and Committees 31/03/26 10:00 Training Course www.zoom.us