Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Communities (14)
Community Engagement (65)
Customer Insight (16)
Digital Engagement (2)
Engagement (20)
Leasehold/Shared Ownership (3)
Measuring Value (4)
Member Forums (8)
Membership Materials (3)
National Housing Policies (17)
Regulation & Standards (23)
Scrutiny & Co-regulation (38)
Tenant Engagement (62)
Tenant Engagement Standards (40)
Tenant Panels / Associations (45)
Tenant Satisfaction Measures (31)
Volunteering (10)

Training and events:

Title Start Type Town
Introduction to Scrutiny 03/02/26 10:00 Training Course www.zoom.us
Chairing Skills 05/02/26 10:00 Training Course www.zoom.us
Using Behavioural Insights to Increase Involvement 09/02/26 09:30 Training Course www.zoom.us
Understanding Performance Data and Insight 19/02/26 10:00 Training Course www.zoom.us
Strategic Thinking & Working: A Guide for Tenants 10/03/26 10:00 Training Course www.zoom.us
Meeting & Committee Skills 17/03/26 10:00 Training Course www.zoom.us
Mystery Shopping 24/03/26 10:00 Training Course www.zoom.us
Introduction to Scrutiny 14/04/26 10:00 Training Course www.zoom.us
Chairing Skills 16/04/26 10:00 Training Course www.zoom.us
Running a Successful Residents Association 21/04/26 10:00 Training Course www.zoom.us
Scrutiny: Productive Teams and Positive Relationships 23/04/26 10:00 Training Course www.zoom.us
Housing Policy & Regulation 30/04/26 10:00 Training Course www.zoom.us
Using Behavioural Insights to Increase Involvement 06/05/26 09:30 Training Course www.zoom.us
Effective Challenging & Questioning Skills 02/06/26 10:00 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 04/06/26 10:00 Training Course www.zoom.us
Introduction to Scrutiny 09/06/26 10:00 Training Course www.zoom.us
Chairing Skills 11/06/26 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 16/06/26 10:00 Training Course www.zoom.us
Investigating Complaints & Resolving Disputes 18/06/26 10:00 Training Course www.zoom.us
All About Engagement 28/05/26 10:00 Training Course www.zoom.us