News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 416 to 420 of 543 articles.


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Did you miss our Southern regional forum? Catch up on what happened here...

Monday 17th of October 2016

Our Southern Regional Forum took place in Oxford on a sunny October afternoon. We had a great meeting with 37 members attending the forum from 13 different housing providers which included tenants and officers.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value


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Hard times transforming landlord and tenant relationships

Wednesday 12th of October 2016

Tpas consultancy manager, Kate Newbolt shares her thoughts on the tough challenges tenants and landlords are going through right now.

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Topics: Strategies, Plans & Reports


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Don't Leave Half the Job Undone!

Wednesday 12th of October 2016

Piece by our Training Manager - Val Alker

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value


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Catch up on what happened at our South West regional forum

Monday 10th of October 2016

Our South West regional forum took place in Tiverton, Devon on on Monday 3rd October - it was a great event with 36 attendees from across the region learning and sharing with each other.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight


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Regeneration: How important is independent resident advice?

Thursday 6th of October 2016

Piece by our Consultancy Manager Kate Newbolt.

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Topics: Customer Insight