News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 431 to 435 of 543 articles.


Aragon’s youth programme shines all summer long

Tuesday 13th of September 2016

Aragon Housing Association’s packed programme of free summer activities was once again welcomed by young people all over Beds and Bucks.
For the ninth year running the organisation’s youth team provided a range of activities to bring more than 200 children and young people together over the summer holidays, from picnics to youth clubs and making cupcakes to growing a vegetable allotment.

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My review: "Reach for the Stars"

Friday 9th of September 2016

Jenny Osbourne reviews a new book by Colin Norman, an involved tenant who went through a stock transfer process.

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It Starts at Home: Tpas support the launch of the supported housing campaign

Thursday 1st of September 2016

Affordable housing provider Grand Union Housing Group (GUHG) is highlighting the great benefits of supported housing in Bedfordshire, Buckinghamshire and South Northants as part of the Starts at Home campaign.

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Osborne Property Services - Why is Customer Satisfaction So Important?

Wednesday 31st of August 2016

Why Is Tenant Satisfaction So Important?

A recent article in Inside Housing magazine posed an important question: ‘Tenant satisfaction: is it still relevant?’.

Hear what Nick Sterling, managing director of Osborne Property Services thinks...

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Topics: Strategies, Plans & Reports, Customer Insight, Measuring Value


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Why not learn something new in September?

Wednesday 31st of August 2016

It’s that back to school time of year. It may be a long time since you were at school but it's always a good time to start something new in September.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value