Organisation
Livewest
Nomination story
Colin has given a large amount of his time, sharing his experience and passion to drive change through the ‘Stop Social Housing Stigma’’ committee, a campaign group which began in 2017. The group is led and organised by social housing residents, Colin meets regularly with staff and networking with other residents across the housing sector, working with the government to challenge the way the public think and tackle the stigma associated with social housing. Colin’s passion to make a positive change for social housing customers also shines through his commitment to volunteering further time on the Housing Ombudsman’s Residents Panel. Colin also volunteers his time on the Customer Communications panel, a group which works in partnership with LiveWest to ensure all customer facing communications are relevant, engaging, accessible and easy to read. Back at home, Colin is a keen Estate Service once again working in partnership with LiveWest to feedback on how the grounds maintenance, communal cleaning and communal fire alarm contractors are performing, along with many other opportunities to ensure services are delivered right first time.
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Hero type
Staff