Organisation
Nottingham City Council Housing Services
Nomination story
Chair of the tenant led NCC Housing Services' Housing Assurance Board providing scrutiny and assurance that the tenants voice is clearly evidenced in decision making, strategy and policy development and performance improvement. This board was newly formed in September 2024 with recruitment to a membership of 13 tenant and leaseholder volunteers through a rigorous process. Tanaiya had never undertaken a role like this previously but volunteered to be Chair of this newly formed group of volunteers supported by the Executive Member for Housing and the Tenant and Leaseholder Involvement team. The success of the board has been an integral part of our recent upgrade to C2 and our first annual resident impact report for 2025/26 - demonstrating the impact of the residents voice across all services. Tanaiya also took part on stage to present at the NCCHS staff conference about resident engagement and influence to over 500 people and the feedback from staff was excellent saying that hearing from board members was the highlight of the event. We would like to thank and recognise Tanaiya as a Housing Hero.
Hero type
Board/panel member
Sort position
0