Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Communities (4)
Community Engagement (19)
Customer Insight (4)
Digital Engagement (2)
Engagement (9)
Leasehold/Shared Ownership (1)
Measuring Value (2)
Member Forums (14)
Membership Materials (5)
National Housing Policies (15)
Regulation & Standards (13)
Scrutiny & Co-regulation (12)
Strategies, Plans & Reports (1)
Tenant Engagement (21)
Tenant Engagement Standards (13)
Tenant Panels / Associations (14)
Tenant Satisfaction Measures (7)
Tpas Products and Services (5)
Volunteering (1)

Training and events:

Title Start Type Town
Equity, Diversity & Inclusion (EDI) for Involved Customers 19/05/26 16:00 Training Course www.zoom.us
Role of Tenants on Council Housing Boards and Committees 23/06/26 17:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 25/06/26 14:00 Training Course www.zoom.us
Procurement & The Role of Customers 30/06/26 10:00 Training Course www.zoom.us
Effective Challenging & Questioning Skills 02/06/26 10:00 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 04/06/26 10:00 Training Course www.zoom.us
Introduction to Scrutiny 09/06/26 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 30/06/26 10:00 Training Course www.zoom.us
Investigating Complaints & Resolving Disputes 02/07/26 10:00 Training Course www.zoom.us
All About Engagement 28/05/26 10:00 Training Course www.zoom.us
Finding the Funds for Tenant/Resident/Community Groups 21/05/26 10:00 Training Course www.zoom.uk
Chairing Skills 11/06/26 10:00 Training Course www.zoom.us
Communication Skills 12/05/26 10:00 Training Course www.zoom.uk
Tpas North East Member Event (Free for members) 13/05/26 10:00 Event Hull
National Tenants Conference 2026 14/07/26 08:30 Event Nottingham
The National Tenant Scrutiny Conference 2026 14/10/26 09:00 Event Northampton
Tpas London Member Event (Free for members) 10/06/26 10:00 Event Kingston upon Thames
Tpas North West Member Event (Free for members) 20/05/26 10:00 Event Skelmersdale
Tpas Eastern Member Event (Free for members) 07/05/26 10:00 Event Letchworth Garden City
Tpas South West Member Event (Free for members) 21/05/26 10:00 Event Taunton