Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Communities (14)
Community Engagement (65)
Customer Insight (16)
Digital Engagement (2)
Engagement (20)
Leasehold/Shared Ownership (3)
Measuring Value (4)
Member Forums (8)
Membership Materials (3)
National Housing Policies (17)
Regulation & Standards (23)
Scrutiny & Co-regulation (38)
Tenant Engagement (62)
Tenant Engagement Standards (40)
Tenant Panels / Associations (45)
Tenant Satisfaction Measures (31)
Volunteering (10)

Training and events:

Title Start Type Town
The Tpas National Scrutiny Club Member Meet Up (Free) 02/09/26 18:00 eLearning n/a
The Tpas National Scrutiny Club Member Meet Up (Free) 02/12/26 14:00 eLearning n/a
Webinar: Housing Ombudsman - Annual Complaints Review Webinar (Free) 25/11/25 11:00 eLearning n/a
#InvolvementWeek25 - Get Confident with AI (Free) 12/11/25 10:00 eLearning n/a
Equity, Diversity & Inclusion (EDI) for Involved Customers 03/12/25 14:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 09/12/25 10:00 Training Course www.zoom.us
Role of Tenants on Council Housing Boards and Committees 18/11/25 10:00 Training Course www.zoom.us
Holding Your Landlord to Account 04/12/25 17:00 Training Course www.zoom.is
Creating a Positive Engagement Culture 10/12/25 17:00 Training Course www.zoom.us
Procurement & The Role of Customers 03/12/25 10:00 Training Course www.zoom.us
Using Behavioural Insights to Increase Involvement 05/11/25 09:30 Training Course www.zoom.us
Strategic Thinking & Working: A Guide for Tenants 24/11/25 10:00 Training Course www.zoom.us
Investigating Complaints & Resolving Disputes 27/11/25 10:00 Training Course www.zoom.us
Understanding Performance Data and Insight 26/11/25 10:00 Training Course www.zoom.us
Running a Successful Residents Association 20/11/25 10:00 Training Course www.zoom.us
Scrutiny: Productive Teams and Positive Relationships 18/12/25 10:00 Training Course www.zoom.us
Resident Engagement & Building Safety 15/01/26 10:00 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 24/11/25 10:00 Training Course www.zoom.us
Holding Your Landlord to Account 20/01/26 10:00 Training Course www.zoom.is
Equity, Diversity & Inclusion (EDI) for Involved Customers 21/01/26 16:00 Training Course www.zoom.us