Training & Events Hub

All our courses and events are dynamic, practical and designed to inform tenants and staff about solutions that help to drive improvements for tenants and communities.

We know learning can take place in lots of different ways. We offer national events, national training courses through out Skills Studio, online learning, accredited training courses and we can deliver training for you in-house

Explore our events and training calendar and use the filters to discover the range of topics we have on offer to support you.

If you don’t see anything that suits you please get in touch.

Click to download our December 2019 - March 2020 programme


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Community Engagement (130)
Customer Insight (94)
Digital Engagement (25)
Leasehold/Shared Ownership (10)
Measuring Value (73)
Member Forums (36)
Membership Materials (7)
National Housing Policies (20)
Regeneration (4)
Regulation & Standards (27)
Scrutiny & Co-regulation (113)
Strategies, Plans & Reports (65)
Tenant Engagement (123)
Tenant Panels / Associations (35)
Tpas Products and Services (4)
Volunteering (17)
Youth Engagement (1)

Training and events:

Title Start Type Town
Webinar: Engaging tenants in service improvements 27/05/20 10:00 eLearning n/a
Webinar: Having the right organisational culture 29/05/20 10:00 eLearning n/a
Webinar: Dealing With Complaints During COVID-19 03/06/20 10:00 eLearning n/a
Webinar: Dealing With Complaints During COVID-19 09/06/20 11:00 eLearning n/a
Webinar: Tenant Scrutiny: Working In The New Normal 15/06/20 10:30 eLearning n/a
Webinar: Top Ten Tips for Effective Consultation 17/06/20 10:00 eLearning n/a
Webinar: Scrutiny - Gathering the Evidence 01/07/20 10:00 eLearning n/a
Webinar: Tpas Accreditation - All You Need to Know 14/07/20 10:00 eLearning n/a
Online Member Event 15/07/20 10:00 eLearning n/a
Webinar: An Introduction to Customer Journey Mapping 16/07/20 10:00 eLearning n/a
Eastern Members Event 30/09/20 11:00 Event Hemel Hempstead