Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Training calendar below


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Building Safety (1)
Care and Support (1)
Commercial Membership (2)
Communities (8)
Community Engagement (359)
Customer Insight (121)
Digital Engagement (53)
Engagement (6)
Leasehold/Shared Ownership (10)
Measuring Value (77)
Member Forums (178)
Membership Materials (91)
National Housing Policies (114)
Online platform (8)
Regeneration (4)
Regulation & Standards (208)
Scrutiny & Co-regulation (260)
Strategies, Plans & Reports (70)
Technology (1)
Tenant Engagement (353)
Tenant Engagement Standards (159)
Tenant Panels / Associations (226)
Tenant Satisfaction Measures (29)
Tpas Products and Services (32)
Volunteering (19)
White Paper (121)
Youth Engagement (4)

Training and events:

Title Start Type Town
The Tpas National Scrutiny Club Member Meet Up (Free) 24/04/24 18:00 eLearning n/a
Local Authority/ALMO Staff Member Meet Up (Free) 25/04/24 11:00 eLearning n/a
Tpas Midlands Member Event (Free for members) 30/04/24 10:00 Event Birmingham
Holding Your Landlord to Account 01/05/24 10:00 Training Course www.zoom.is
Tpas North East Member Event (Free for members) 02/05/24 10:00 Event Blyth
The Housing Ombudsman - New Complaints Code 2024 Webinar (Free) 07/05/24 11:00 eLearning n/a
Delivering Scrutiny Digitally 08/05/24 10:00 Training Course www.zoom.us
Effective Challenging & Questioning Skills 13/05/24 10:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 15/05/24 10:00 Training Course www.zoom.us
Tpas Housing Summit - Focus on Culture (Free) 15/05/24 10:30 eLearning n/a
Marvellous Scrutiny Models 21/05/24 10:00 Training Course www.zoom.us
Tpas Eastern Member Event (Free for members) 21/05/24 10:00 Event High Wycombe
Webinar - Getting the most out of your membership with Tpas (Free) 21/05/24 11:00 eLearning n/a
Tpas South West Member Event (Free for members) 22/05/24 10:00 Event Weston-super-Mare
Strategic Thinking & Working: A Guide for Tenants 29/05/24 10:00 Training Course www.zoom.us
Engagement for Non Engagement Workers 04/06/24 10:00 Training Course www.zoom.us
Commercial Members Roundtable 07/06/24 10:30 eLearning n/a
Introduction to Scrutiny 11/06/24 10:00 Training Course www.zoom.us
Housing Policy & Regulation 13/06/24 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 17/06/24 10:00 Training Course www.zoom.us