Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Communities (1)
Community Engagement (42)
Customer Insight (8)
Digital Engagement (4)
Engagement (4)
Leasehold/Shared Ownership (2)
Measuring Value (1)
Member Forums (9)
Membership Materials (5)
National Housing Policies (12)
Online platform (2)
Regulation & Standards (19)
Scrutiny & Co-regulation (21)
Strategies, Plans & Reports (1)
Tenant Engagement (38)
Tenant Engagement Standards (28)
Tenant Panels / Associations (36)
Tenant Satisfaction Measures (20)
Tpas Products and Services (1)
White Paper (2)

Training and events:

Title Start Type Town
The Tpas National Scrutiny Club Member Meet Up (Free) 02/07/25 18:00 eLearning n/a
Help Shape the Future of Tpas Connect – Join Our Online Focus Group - Tenant Session 03/07/25 11:00 eLearning n/a
Help Shape the Future of Tpas Connect – Join Our Online Focus Group - Staff Session 03/07/25 14:00 eLearning n/a
National Tenants Conference 2025 09/07/25 09:00 Event Coventry
Local Authority/ALMO Staff Member Meet Up (Free) 16/07/25 11:00 eLearning n/a
Webinar - Getting the most out of your membership with Tpas (Free) 17/07/25 11:00 eLearning n/a
Resident Engagement & Building Safety 22/07/25 10:00 Training Course www.zoom.us
Delivering Scrutiny Digitally 29/07/25 10:00 Training Course www.zoom.us
Effective Challenging & Questioning Skills 31/07/25 10:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 05/08/25 14:00 Training Course www.zoom.us
Chairing Skills 12/08/25 10:00 Training Course www.zoom.us
Digital Engagement & Social Media 19/08/25 10:00 Training Course www.zoom.us
Top Ten Tips for Effective Consultation 21/08/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 27/08/25 10:00 Training Course www.zoom.us
Using Behavioural Insights to Increase Involvement 28/08/25 09:30 Training Course www.zoom.us
Role of Tenants on Council Housing Boards and Committees 02/09/25 17:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 09/09/25 17:00 Training Course www.zoom.us
Tpas Measuring Engagement Club Meet Up (Free) 15/09/25 11:00 eLearning n/a
Making the Most of Your Digital Meetings 16/09/25 10:00 Training Course Zoom
Embedding a Culture of Inclusive Customer Care 18/09/25 10:00 Training Course www.zoom.us