Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

Search:

Use the filters below to help you find what you're looking for...

Accredited

or search by keyword...

 Reset

 

Building Safety (2)
Communities (2)
Community Engagement (28)
Customer Insight (9)
Digital Engagement (1)
Engagement (3)
Leasehold/Shared Ownership (1)
Member Forums (12)
Membership Materials (3)
National Housing Policies (13)
Regulation & Standards (20)
Scrutiny & Co-regulation (13)
Strategies, Plans & Reports (1)
Tenant Engagement (28)
Tenant Engagement Standards (13)
Tenant Panels / Associations (22)
Tenant Satisfaction Measures (12)
Tpas Products and Services (4)
White Paper (2)

Training and events:

Title Start Type Town
Marvellous Scrutiny Models 08/05/25 10:00 Training Course www.zoom.us
Tpas Eastern Member Event (Free for members) 08/05/25 10:00 Event Norwich
Scrutiny: Productive Teams and Positive Relationships 13/05/25 10:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 22/05/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 05/06/25 10:00 Training Course www.zoom.us
Tpas South West Member Event (Free for members) 05/06/25 10:00 Event Barnstaple
Ask the Ombudsman (Free) 09/06/25 10:00 eLearning n/a
Tpas London & South Member Event (Free for members) 17/06/25 10:00 Event Southampton
Equity, Diversity & Inclusion (EDI) for Involved Customers 18/06/25 16:00 Training Course www.zoom.us
Resident Engagement & Building Safety 23/06/25 10:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 30/06/25 13:00 Training Course www.zoom.us
National Tenants Conference 2025 09/07/25 09:00 Event Coventry
Local Authority/ALMO Staff Member Meet Up (Free) 16/07/25 11:00 eLearning n/a
Equity, Diversity & Inclusion (EDI) for Involved Customers 05/08/25 14:00 Training Course www.zoom.us
Tpas Measuring Engagement Club Meet Up (Free) 15/09/25 11:00 eLearning n/a
Tpas London Member Event (Free for members) 25/09/25 10:00 Event Twickenham
Complaint Handling - Meeting Current Expectations and Involving Residents 02/10/25 10:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 09/10/25 16:00 Training Course www.zoom.us
Local Authority/ALMO Staff Member Meet Up (Free) 23/10/25 11:00 eLearning n/a
Equity, Diversity & Inclusion (EDI) for Involved Customers 03/12/25 14:30 Training Course www.zoom.us