Member Ezine Update

Member Ezine Update

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We are delighted to launch our new video library! Now available on our website, this will make searching for past member event recordings so much easier. You can find the video library in the 'Expert Support' drop-down menu on our website. Please do let us know what you think of this new feature.
 
Preparation for National Tenant Involvement Week is well underway, a free five-day programme celebrating tenant influence, best practice and Engagement Heroes. Please save the date in your calendar 16th - 20th November 2026, and make sure to check the website regularly as we add more free online sessions.
 
That's not all, you can get involved by downloading the social media assets or 'selfie' callout cards from Dropbox and share your involvement journey online. Don't forget to tag us in and use the hashtag #NTIW26.
 
Let's get into this week's tenant engagement essentials, enjoy the read!
 
Jenny Osbourne
CEO
 

Launched today: language in social housing report by Stop Social Housing Stigma

front cover of the report showing a house and tree


The report 'Do you live in a stock?' examines the part that language and terminology used in the sector plays in generating stigma. Changing language will not resolve social housing stigma on its own, but sectoral rethinking of what language is used – both nationally and in each landlord – can play a part.

Download the report

 

 

 

Who is devolution really giving power to? - Blog by Jenny Osbourne

We have entered a new era in British governance, with devolution moving from a long-term ambition to the defining mission of government.

The promise is simple. Re-wire the state and move power away from Westminster and into the hands of regional leaders, bringing decision-making closer to the communities it affects.

But if power is moving closer to communities, who is it actually being devolved to?
Read the blog

 

Housing Hotdesk: October 2026

Catch up on all the latest from housing sector news and policy with our October Housing Hotdesk.

 

Update from the National Tenants Alliance

Read the latest news and updates from the National Tenants Alliance in their most recent newsletter.


Tpas members help shape new Housing Ombudsman template

Tenant members were joined by the Housing Ombudsman to discuss - how can we make it easier for tenants to raise complaints and explain clearly what has gone wrong, what impact it has had, and what they would like to see happen next? Read more 

 

Webinar - How can social landlords reduce energy use, lower bills and support more energy-efficient homes?


How can social landlords reduce energy use, lower bills and support more energy-efficient homes? These were some of the questions explored in our recent webinar with Recoup ‘Hot Water, Less Waste: How Your Shower Could Save Energy’. 

Watch the recording

 

National Communities Resource Centre (NCRC) is now 'Community Threads'


National Communities Resource Centre (NCRC), has supported people in disadvantaged communities for more than 35 years. They are now known as Community Threads.

 

📁 Keeping Tabs with Tpas

Honouring our communities: Black History Month
This Black History Month, Kai Jackson had the privilege of reflecting on what it means to honour our communities, celebrating the people, experiences and shared histories that shape who we are and the legacy we leave behind. Read the blog

Caritas Charles was at Vico Homes' neighbourhood panel
Caritas Charles, sat in on a Neighbourhood Panel at Vico Homes, talked to a lived experience volunteer, and attended their annual Love Where You Live Awards celebrating some fabulous projects and people.

Membership Update

After nine years with Tpas, Louise Holt has left her role as Head of Membership Services. We would like to thank Louise for her contribution and wish her every success in the future.

 

👏Great Tenant Engagement Activities We Have Seen on Socials

Grounds maintenance resident inspectors win excellence award
The Grounds Maintenance Resident Inspector Project at West Kent Housing Association has won the Partnership category at this year's Kent Housing Group Excellence Awards. Read more

Finding purpose and rebuilding confidence at Alexandra House
As part of Supported Housing Week, Westward Housing are sharing stories that show the life changing difference supported housing can make. Read more

Resident round table at Teign Homes' board away day
Residents, colleagues and Board Members recently came together for the latest Teign Homes Board Away Day. A key part of the event was a resident round table, where Board Members heard directly from residents about what matters most to them. Read more