News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 11 to 12 of 12 articles.

"Accreditation offers a true independent view of how we’re performing"

Wednesday 10th of January 2018

We asked Karen Cowan, Head of Customer & Support Services at Ongo on why they think it's important to have external verification/ assurance through Tpas PRO engagement accreditation

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Topics: Measuring Value


Tenants voices should be at the heart of regulation

Wednesday 10th of January 2018

Our consultancy manager, Gill Mclaren talks about how regulation should help ensure that the social housing sector can demonstrate the outcomes and impacts of their tenant engagement across all of the Housing and Communities Agency standards.

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Topics: National Housing Policies, Regulation & Standards