Consultation and Research Services

Companies and organisations are often keen to understand the true strategic importance of involving stakeholders to make better and more informed decisions.

Involving your stakeholders to define your objectives enables you to deliver more effectively with greater results. Who doesn’t want that sort of impact?


Managing the largest network of involved social housing tenants and housing professionals in the country offers Tpas the distinct advantage of tapping into voices that are usually difficult to reach. We work collaboratively with our clients to provide valuable, undiscovered insights. We can quickly connect you with  

We can also support you to develop different ways of engaging with lots of different people including people who are rarely heard in traditional consultation processes.

Why choose Tpas?

In the past we have helped clients including Travis Perkins Managed Services, Equality and Human Rights Commission, Ministery of Housing, Communities and Local Government and ASH to help inform campaigns, policies and reports.

They’ve turned to us because of our exceptional sector knowledge, reach and reputation. For over 30 years we’ve provided high quality and actionable insights to improve the standard of social housing alongside the range of housing providers from private construction companies to housing associations and local councils. 

We help you save time and get guaranteed useful research and insight. 

What could we do for you?

  • Tenant satisfaction research and facilitation
  • Repairs surveys and customer service research
  • Merger talks facilitation
  • Resident profiling research
  • Research to understand tenant needs and develop services
  • Wellbeing and research with vulnerable audiences

Click here to enquire about our services

Why choose Tpas?

Well established

We've been promoting, supporting and championing tenant involvement and empowerment across England for over three decades

Not for profit

Investing in Tpas means benefitting from the latest tenant involvement policies and practices but also securing and supporting the future of the tenant involvement agenda


We offer the only independent evidence-based accreditation scheme that assesses resident involvement arrangements.

Expert advice

Our shared knowledge, expertise and experience with staff, tenants, landlord and contractors are the building blocks of this organisation.